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Urgent! Client Service Analyst Job Opening In Remote – Now Hiring WEX
About the Team/Role
Client Services Analyst (CSA) works daily analyzing electronic client files to maintain the accuracy of all enrollments, terminations and system data.
How you’ll make an impact
• Analyze electronic files – client imports, carrier exports, carrier discrepancy reports, payroll exports and deduction files.
• Post and analyze imported and exported files.
• Follow processing procedures and schedule to complete daily tasks.
• Complete all processes (including Audits & Discrepancy Reports) timely and resolve them in project tracking tool.
• Respond to and complete call center escalations timely (urgent updates).
• Complete review of premium reconciliation for all applicable clients.
• Complete Dependent Age Outs and Evidence of Insurability Approvals if assigned to client.
• Respond to project management tool on any open items.
• Regularly analyze internal system data and correct any errors or discrepancies and errors as found.
• Process payroll exports to be performed with accuracy and in a timely manner.
• Communicates directly with insurance carriers to make updates and keep eligibility in sync.
• Works daily on client service questions/issues and responsible for following up with the correct answers to the client, participant or team.
• Trouble shoots any errors on the files as well as enrolling and/or terminating participant’s eligibility at each carrier.
• Ability to interface professionally with clients and carriers' phone and email.
• Responsible for documenting and updating client processing procedures and documentation.
• Assist with Annual Enrollment testing as necessary.
• Reviews Audit results and correct any accounts that are identified by the audits.
• Identify issues and communicate/escalate to the appropriate party.
Additional job duties and responsibilities may arise when supporting the delivery of administrative services and the Client Service Analyst is expected to perform these additional tasks as assigned.
Experience you’ll bring
·Bachelor's Degree preferred
·Health and Wellness Benefit Administration
·Proficient in Microsoft Excel
The base pay range represents the anticipated low and high end of the pay range for this position.✨ Smart • Intelligent • Private • Secure
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Unlock Your Client Service Potential: Insight & Career Growth Guide
Real-time Client Service Jobs Trends in Remote, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Service in Remote, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 134514 jobs in United States and 216 jobs in Remote. This comprehensive analysis highlights market share and opportunities for professionals in Client Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! WEX is currently hiring and seeking a Client Service Analyst to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Service Analyst Jobs Remote.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at WEX adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Service Analyst Jobs United States varies, but the pay scale is rated "Standard" in Remote. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Service Analyst typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Client Service Analyst, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Client Service Analyst interview at WEX, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the WEX's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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