Urgent! Client Service Coordinator Job Opening In Cameron Park – Now Hiring Senior Helpers - Cameron Park
As a Client Service Coordinator at Senior Helpers, your primary responsibility is to ensure the smooth coordination of services for clients and their families.
You will serve as a main point of contact for inquiries, scheduling appointments, and addressing concerns promptly and courteously.
Your role involves liaising between clients, caregivers, and the customer service manager to guarantee the delivery of high-quality care services.
Key responsibilities include:
Client Liaison: Acting as the main point of contact for clients and their families, addressing inquiries, providing information about services, and ensuring a positive customer experience.
Scheduling and Coordination: Manage client schedules efficiently, coordinating appointments, caregiver shifts, and any necessary adjustments to meet client needs.
Problem Resolution: Handle client concerns and complaints with empathy and professionalism, working collaboratively with caregivers and management to resolve issues promptly.
Field Support: Provide hands-on support to clients in the field, conducting visits as needed to assess client satisfaction, address concerns, and ensure service quality.
Documentation and Record Keeping: Maintain accurate and up-to-date records of client interactions, service requests, and any changes in care plans.
Communication and Collaboration: Facilitate clear and effective communication between clients, caregivers, and management, ensuring all parties are informed and aligned on care plans and expectations.
Quality Assurance: Monitor service delivery to ensure compliance with industry standards and client satisfaction, identifying areas for improvement and implementing corrective actions as needed.
Support and Guidance: Offer support and guidance to clients and their families, providing information on available resources, care options, and community services.
Adherence to Regulations: Ensure compliance with relevant regulations, policies, and procedures governing the home care industry, maintaining confidentiality and adhering to ethical standards.
Team Collaboration: Collaborate with colleagues in other departments, such as caregivers, administrative staff, and management, to support the overall goals and objectives of the organization.
This role requires excellent communication skills, empathy, and a strong commitment to customer service.
Experience in customer service, healthcare, or the home care industry is preferred.
The ability to multitask, prioritize tasks, and work effectively in a fast-paced environment is essential for success in this role.
Must be available to work weekends and be flexible during the week.
This role is 80% with clients and out in the field based throughout our territory.
Guaranteed 40 hours per week, ability to help with on call rotation and some weekend availability .
We are proud to be an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, and local laws.
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Unlock Your Client Service Potential: Insight & Career Growth Guide
Real-time Client Service Jobs Trends in Cameron Park, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Service in Cameron Park, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 137006 jobs in United States and 1210 jobs in Cameron Park. This comprehensive analysis highlights market share and opportunities for professionals in Client Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Senior Helpers - Cameron Park is currently hiring and seeking a Client Service Coordinator to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Service Coordinator Jobs Cameron Park.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Senior Helpers - Cameron Park adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Service Coordinator Jobs United States varies, but the pay scale is rated "Standard" in Cameron Park. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Service Coordinator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Client Service Coordinator interview at Senior Helpers - Cameron Park, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Senior Helpers - Cameron Park's products or services and be prepared to discuss how you can contribute to their success.
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