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Urgent! Client Service Manager II Job Opening In Fresno – Now Hiring Gallagher

Client Service Manager II



Job description

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team.

Join a family of diverse minds, united by a relentless pursuit of excellence.

As part of our team, you'll be the architect of protection, safeguarding businesses and empowering their ambitions.

Together, we'll build a legacy of trust and triumph in the dynamic world of risk management.

We believe that every candidate brings something special to the table, including you! So, even if you feel that you’re close but not an exact match, we encourage you to apply.

How you'll make an impact We are seeking a Client Service Manager to join our growing team who can deliver exceptional customer service! Are you interested in helping a range of clients through issues that vary from relatively simple to moderately complex?

How will you affect the business?

Take a leadership role in the renewal process to ensure the best possible solutions are delivered to clients in high quality and timely manner.

Secure existing business and drive the sale of additional services and lines of coverage.

Nurture relationships with your buyer in the client organization as well as with the day-to-day client representatives.

Guide your team members in addressing a client’s risk management needs through consultative conversations.

Mentor Client Service team members through continuous learning, transparent feedback, and strong talent development.

Conduct periodic audits to ensure compliance standards and service levels are met.

Maintain accurate client and policy data and documents within Gallagher systems.

Use Gallagher's technology to improve your productivity and quality.

Skills for Success: Develop professional relationships with your internal and external partners Utilize your resilient and adaptable mentality in the face of shifting priorities Eagerness to collaborate with all Gallagher teams and employees! About You Requirements: Bachelor's degree with a minimum of 3+ years Client service and/or claims management experience OR- High School degree/GED with a minimum 8+ years client service and/or claims management experience.

Property and Casualty Insurance License.

Proficiency in Microsoft Office.

Compensation and benefits On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve: Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days Defined contribution pension scheme, which Gallagher will also contribute to Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x Income protection, we’ll cover up to 50% of your annual income, with options to top up Health cash plan or Private medical insurance Other benefits include: Three fully paid volunteering days per year Employee Stock Purchase plan, offering company shares at a discount Share incentive plan, HMRC approved, tax effective, stock purchase plan Critical illness cover Discounted gym membership, with over 3,000 gyms nationally Season ticket loan Access to a discounted voucher portal to save money on your weekly shop or next big purchase Emergency back-up family care And many more…


Required Skill Profession

Operations Specialties Managers



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    Unlock Your Client Service Potential: Insight & Career Growth Guide


  • Real-time Client Service Jobs Trends in Fresno, United States (Graphical Representation)

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