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Client Service Representative Job Opening In Johns Creek – Now Hiring Customer Service Division


Job description


The Client Service Representative (CSR) provides clients with world-class customer service through exceptional communication (both verbal and written).

The CSR will accurately process insurance documents and client requests utilizing data entry skills.

Duties and Responsibilities: Typical tasks and assignments include but are not limited to the following: • Provide exceptional customer service by responding to client requests, via phone and email • Receive oral/written instructions as to work assignments • Review/Audit client reports for deficiencies and compliance issues • Use Microsoft Excel/ Office to review client accounts • Maintain accuracy and performance standards for data input • Provide status to clients, vendors, agents/brokers, and update the systems accordingly • Process insurance documents into the computer software system, within acceptable guidelines for accuracy and timeliness • Identify and report to the supervisor any systems issues and client-related problems • Assist in service of inbound/outbound phone calls with clients, vendors, agents/brokers and answer basic questions for compliance of account Requirements: • Ability to comprehend insurance policies, cancellations, reinstatements, endorsements, reports, applications, and other insurance-related documents • Have the confidence to make appropriate decisions to serve their clients • High school graduate or GED required.

• Customer service experience

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Client Service Potential: Insight & Career Growth Guide


Real-time Client Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in Johns Creek, United States, highlighting market share and opportunities for professionals in Client Service roles.

134514 Jobs in United States
134514
251 Jobs in Johns Creek
251
Download Client Service Jobs Trends in Johns Creek and United States

Are You Looking for Client Service Representative Job?

Great news! is currently hiring and seeking a Client Service Representative to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Customer Service Division adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Client Service Representative Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Johns Creek. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Service Representative?

Key qualifications for Client Service Representative typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Service Representative?

To improve your chances of getting hired for Client Service Representative, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Service Representative Job Success

Customer Service Division interview tips for Client Service Representative

Here are some tips to help you prepare for and ace your Client Service Representative job interview:

Before the Interview:

Research: Learn about the Customer Service Division's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Service Representative interview at Customer Service Division, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Customer Service Division's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Client Service Representative Positions

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