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Client Service Representative (One Loudoun Branch) Job Opening In Ashburn – Now Hiring Atlantic Union Bank


Job description

The position is an all-encompassing role which requires the teammate to deliver best in class client experience, sales/service solutions, as well as handle teller transactions.

The Client Services Representative creates a positive client relationship by effectively communicating a clear understanding of the benefits of Atlantic Union Bank’s products and services.

Position Accountabilities

  • Represent the Bank to clients, prospects and guests in person, by telephone or by email in a courteous, professional manner.

  • Greet and provide exceptional service in person and by telephone/email.

  • Provide accurate information regarding Bank services, products, policies and procedures.

  • Open new Business and Consumer accounts and provide information to new and prospective clients by explaining and cross-selling Bank products and services.

  • Partner with other lines of business to identify/refer client needs (e.g., Mortgage, Investments, Business Banking, Commercial Banking, Merchant Services, Treasury Management)

  • Complete forms and other required documents and follow Bank policies and procedures.

  • Process transactions in person and via telephone/email to include loan payments, account transfers, and address changes.

  • Perform all duties of a Teller to include: Provide excellent client experience
    Perform basic client and cash transactions
    Balance cash each day
    Identify referral opportunities to contribute to branch goals
    Adhere to all applicable laws and regulations governing bank operations, including compliance with Atlantic Union Bankshares’ BSA/AML Policy and Procedures
    Identify risk and escalate concerns through proper channels
    Develop and maintain knowledge of bank products, services, including other lines of business
    Ability to learn and adapt to changing digital channels

  • Perform other duties as assigned.
  • Organizational Relationship


    This position reports to Branch location leadership.


    Position Qualifications


    Education & Experience

  • High school diploma or equivalent (GED).

  • One (1) or more years of experience in a client service and/or a cross-trained teller position

  • Previous cash handling experience preferred
  • Knowledge & Skills

  • Excellent customer service skills

  • Excellent oral and written communication skills

  • Ability to exercise sound business judgment

  • Proficient computer skills

  • Ability to handle multiple tasks with attention to details

  • Flexible, able to adapt to change

  • Shifts may vary for each position offering, depending on business need

  • Able to stand for extended periods of time and lift objects up to 30 pounds

  • Some local travel possible
  • We are proud to be an Equal Employment Opportunity employer.

    We maintain a drug-free workplace.

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Client Service Potential: Insight & Career Growth Guide


    Real-time Client Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Service in Ashburn, United States, highlighting market share and opportunities for professionals in Client Service roles.

    134514 Jobs in United States
    134514
    50 Jobs in Ashburn
    50
    Download Client Service Jobs Trends in Ashburn and United States

    Are You Looking for Client Service Representative (One Loudoun Branch) Job?

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Atlantic Union Bank adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Client Service Representative (One Loudoun Branch) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Ashburn. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Client Service Representative (One Loudoun Branch) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Client Service Representative (One Loudoun Branch) Job Success

    Atlantic Union Bank interview tips for Client Service Representative (One Loudoun Branch)

    Here are some tips to help you prepare for and ace your Client Service Representative (One Loudoun Branch) job interview:

    Before the Interview:

    Research: Learn about the Atlantic Union Bank's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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    During the Interview:

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

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