Urgent! Client Services Manager Job Opening In Austin – Now Hiring HUB International
**Who We Are:**
HUB International is a leading global insurance brokerage providing a broad array of property and casualty, life and health, employee benefits, investment, and risk management products and services.
At HUB, we believe in empowering our employees, investing in their development, and fostering a collaborative and inclusive work culture.
Join our team and be part of a growing organization that values integrity, innovation, and service excellence.
**Position Summary:**
The Client Services Manager plays a critical leadership role within HUB International, responsible for overseeing and optimizing the administrative functions that support our client services teams.
This position ensures operational efficiency, compliance, and consistency across administrative workflows, while also contributing to an exceptional client experience.
The ideal candidate is process-driven, detail-oriented, and passionate about supporting high-performing teams.
**Key Responsibilities**
+ Lead, manage, and develop administrative support staff within the Client Services division, including onboarding, training, and performance management.
+ Streamline and oversee day-to-day administrative operations, including document management, policy processing, client correspondence, and internal service workflows.
+ Collaborate with Account Managers, Account Executives, and Producers to ensure efficient administrative support for client service delivery.
+ Identify opportunities to improve processes, reduce inefficiencies, and implement best practices across administrative operations.
+ Ensure compliance with internal procedures, industry regulations, and client-specific requirements.
+ Maintain communication with 403(b) vendors.
+ Monitor service level agreements and key performance indicators related to administrative support.
+ Act as a liaison between branch operations, service teams, and other internal departments to support seamless communication and operational alignment.
+ Participate in system implementations, upgrades, or changes, including testing and training administrative staff.
**Qualifications**
+ 3+ years of experience in client services, or administrative operations, with 2+ years in a supervisory or managerial role preferred.
+ Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with insurance management systems (Vertafore Epic preferred).
+ Excellent organizational, communication, and interpersonal skills.
+ Proven ability to lead, motivate, and manage a team in a fast-paced, deadline-driven environment.
+ Demonstrated analytical and problem-solving skills with attention to detail.
+ Ability to prioritize and manage multiple tasks and projects effectively.
+ Bachelor's degree or equivalent work experience preferred.
**What We Offer**
+ Competitive compensation and benefits package
+ $60,000-$65,000 per year plus 6% yearly discretionary bonus
+ Medical, Dental, Vision, 401k match, company paid STD & Life Insurance, Parental Leave.
+ Comprehensive wellness and employee assistance programs
+ Career advancement and development opportunities
+ A dynamic and collaborative work environment
+ HUB Cares: Company-wide initiatives supporting our communities
**Join HUB International and be part of a growing team that puts people first.**
**#LI-DH1**
Department Account Management & Service
Required Experience: 2-5 years of relevant experience
Required Travel: No Travel Required
Required Education: Bachelor's degree (4-year degree)
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
E-Verify Program (https://hubinternational.jobs/e-verify/)
We endeavor to make this website accessible to any and all users.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com .
This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
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Unlock Your Client Services Potential: Insight & Career Growth Guide
Real-time Client Services Jobs Trends in Austin, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Client Services in Austin, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 67181 jobs in United States and 808 jobs in Austin. This comprehensive analysis highlights market share and opportunities for professionals in Client Services roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! HUB International is currently hiring and seeking a Client Services Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Client Services Manager Jobs Austin.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HUB International adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Client Services Manager Jobs United States varies, but the pay scale is rated "Standard" in Austin. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Client Services Manager typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Client Services Manager interview at HUB International, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the HUB International's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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