The Client Success Manager - Programmatic is at the forefront of Zeta’s strategic client/agency partnerships.
In this fast-paced environment, you will ensure book of Zeta clients is meeting their campaign performance goals and work in tandem with the Client Success Director to drive account growth in highly targeted digital advertising programs.
This role is hybrid out of New York City, NY.
Responsibilities:
Rapidly acquire a thorough knowledge of Zeta’s offerings, reporting analysis, competitive advantages, resources and processes and articulate them convincingly to prospects and customersLaunch and manage cross-channel, programmatic advertising campaigns in partnership with clients and internal teams to help clients connect with their customersLead weekly client status meetings while discussing campaign reporting, optimizations & insightsCollaborate with sales to provide strategic upsell recommendations when performance and/or offerings align with customer’s business needsPrepare and conduct high impact reporting presentations in collaboration with analyticsEnsure exemplary customer satisfaction levels with every customer interaction Desired Skills and Experience:
1+ years' experience in programmatic advertising within the Account Management/Client Success or similar function (i.e. Media Planning experience)Demonstrated ability to develop and nurture relationships and work effectively at all levels of the decision processA reputation as a go-getter and rainmaker Comprehensive experience with MS Office, particularly Excel and PowerPointAbility to manage multiple projects in an accelerated environment, while maintaining careful attention to detail and strong organizational skillsHighly detail-orientated with ability to handle and prioritize many projects at the same timeIntelligent, outgoing individual with interpersonal skills and work ethicPassion for digital media and thorough understanding of the programmatic advertising industryStrong analytic skills, including high level of comfort with Excel Excellent business writing, training, communication, organizational and presentation skillsAbility to work independently, while being open to direction and guidanceTravel as needed BENEFITS & PERKS
Unlimited PTOExcellent medical, dental, and vision coverageEmployee Equity and Stock Purchase PlanEmployee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE
The salary range for this role is $55,000.00 - $75,000.00, depending on location and experience.
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