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Client Success Specialist ( 6 month contract) Job Opening In Minneapolis – Now Hiring Element Fleet Management


Job description

Get started on an exciting career at Element!

Element employees make a difference in the lives of others every day.

We are re-defining the fleet management industry to be people first, then business – delivering on our promise of a superior client experience.

This takes hard work and innovation, and we need more like-minded people on our team.

About the Role

We’re looking for a highly client services-oriented individual to join our team as a Client Success Specialist.

In this role, you will build and maintain relationships with our clients and provide ongoing day-to-day account support, recommending cost-saving solutions and managing processes to optimize the productivity of their fleet.  You will also contribute to the client’s ability to achieve their company goals, as well as to Element Fleet’s attainment of account retention and growth objectives.

What You’ll Do

  • Work with clients and internal cross-functional teams to develop the account strategy that best suits the clients’ needs and goals.

  • Executes and prioritizes day-to-day requests and activities, complex or routine, in accordance with the client’s policies, procedures and priorities.

  • Creates Action Plan (as necessary) for continual follow-through on tactical activities; establishes a regular rhythm with the client to report on progress.

  • Applies knowledge and understanding of assigned client business and fleet requirements - including the programs they subscribe to, pricing structure, policy and parameters, inventory makeup, billing structure, ordering profiles etc.

  • Uses discretion and independent judgment advising clients and works with clients to recognize need and recommend solutions.

  • Takes ownership of client issues and applies critical thinking and problem-solving abilities.

  • Customer data analysis and/or reporting

  • Leverages subject matter experts to quickly and efficiently resolve inquiries

  • Client Relationship Management – builds and sustains professional working relationships with client contacts in assigned portfolio.  Proactively seeks to understand and assess client goals and objectives, recognize needs, and recommend solutions and cost savings ideas (including products and services overviews).  May participate in client visits and/or travel to client’s location to support business needs.

  • Internally, this role is referred to a FPS Partner.

Basic Qualifications

  • BS or BA in business or related field is required.  Equivalent relevant experience will be considered in lieu of a degree. 

  • 2-5 years Client service or client account management experience is highly desirable, preferably in a B2B service environment

  • Proficiency in various MS Office software applications, including Word, Excel, PowerPoint

  • Ability to manage multiple tasks simultaneously in a rapidly changing, fast-paced, environment.

  • Ability to build and maintain productive working relationships based on mutual trust at all levels in the organization.

  • Demonstrated history of being able to obtain and effectively analyze data, identify trend/issues, solicit input, look at all perspectives, reach logical decisions or recommendations and acts quickly to implement solutions

Preferred Qualifications

  • Demonstrated strong Excel skills and application of use to translate into meaningful conclusions for clients

Location- Hopkins, MN

The base salary range for this position is $60,400 - $83,050 annually.

Actual compensation within this range will be dependent upon the individual’s knowledge, skills, experience, equity with other team members, and alignment with market data.

Please note that the disclosed salary range is solely for candidates hired to perform work within this geographic location.

Candidates hired to work in other locations will be subject to the pay range associated with that location.

What’s in it for You
•  A culture of innovation, empowerment, decision-making, and accountability
•  Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
•  Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
 

Applicants will be required to undergo a background check only if and after a conditional offer of employment has been extended.

Element Fleet Management and its wholly owned subsidiaries are an equal opportunity employer committed to diversity, equity, inclusion, and belonging.

We are pleased to consider all qualified applicants for employment without regard to race, color, religion, genetic information, sex, gender identity, sexual orientation, age, marital status, family status, ancestry, national origin, citizenship, physical or mental disability, veteran status, military obligations or any other characteristic protected by federal, state and local laws.

Disability-related accommodations during the application and interview process are available upon request. Should you require an accommodation with our hiring process please send an email to
or call (800) 665-9744.

Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Client Success Potential: Insight & Career Growth Guide


Real-time Client Success Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Success in Minneapolis, United States, highlighting market share and opportunities for professionals in Client Success roles.

17063 Jobs in United States
17063
113 Jobs in Minneapolis
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Download Client Success Jobs Trends in Minneapolis and United States

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Element Fleet Management adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Client Success Specialist ( 6 month contract) Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Minneapolis. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Success Specialist ( 6 month contract)?

Key qualifications for Client Success Specialist ( 6 month contract) typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Client Success Specialist ( 6 month contract) Job Success

Element Fleet Management interview tips for Client Success Specialist ( 6 month contract)

Here are some tips to help you prepare for and ace your Client Success Specialist ( 6 month contract) job interview:

Before the Interview:

Research: Learn about the Element Fleet Management's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Success Specialist ( 6 month contract) interview at Element Fleet Management, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Element Fleet Management's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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