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Client Support Associate Job Opening In Edwards – Now Hiring All Points North


Job description

Broad Statement of Responsibilities: 
The Client Support Associate 1 (CSA 1) is involved in the day to day operations of the client milieu.


The CSA collaborates extensively with clinicians, nursing staff, hospitality, case management, and other patient caregivers and staff to ensure delivery of quality care and coordination of services.

They work closely with clinical and hospitality leadership to coordinate systems related to measuring attendance, reporting program outcomes, milieu activities and client satisfaction.

The CSA works closely with the Clinical Team and Hospitality Department on special projects as 
assigned.


Qualifications: The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Able to stand for 8+ hours

  • Able to squat, bend, kneel, and lift 50 lbs

  • Able to work with all departments at All Points North

  • Extensive knowledge of KIPU EMR

  • Time-management skills

  • Capable of making good decisions

  • Ability to handle pressure well

  • Ability to deal with uncertainty


Education:
Required; High School Diploma / GED Preferred; Associates in Social or Human Services


Experience: 2+ years of experience working in clinical or hospitality settings with direct guest/client care, experience in clinical documentation systems


Special Skills & Knowledge: Candidates should have the following skills and attributes: must be able to work and communicate well with people; be adaptable and accept changes quickly and easily; be willing to address conflict appropriately.

Basic computer skills are required with Microsoft Office Suite and KIPU, web-based products knowledge a bonus.


Physical Requirements: The physical requirements described below are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.



  • Routine mobility to include standing, stooping, bending, lifting, walking and running.

  • Regularly required to sit and work at a phone/computer workstation

  • Ability to lift up to 40 lbs.


Materials & Equipment: Office equipment, computer, copy machine, iPad and company computer programs


Essential Requirements:



  • High moral and ethical values

  • Willingness to be open to learning and growing

  • Exceptional communication skills

  • Basic understanding of medical and clinical terminology

  • Excellent organizational skills in order to ensure all patient needs are being met

  • Ability to interact with a wide range of individuals each day

  • Must possess a valid driver’s license, appropriate references

  • Appropriate interpersonal/personal boundaries

  • Maturity of judgment and behavior

  • Ability to remain flexible to accommodate changes in work schedule


Position Duties and Responsibilities – Responsibilities include but are not limited to:



  • Completes and distributes the daily census and coordinating ongoing improvement of the census and related projects

  • Produce timely and accurate information to communicate with other department heads regarding guest and departmental needs

  • Works closely with the case management team to ensure coordination of case management tasks including admissions and discharge

  • Review and aggregate patient outcome and satisfaction data

  • Setting up KIPU accounts and managing access levels in KIPU

  • Ensure all EHR are in KIPU and have been signed

  • Develop and implement clinic policies and protocols

  • Use computer software to admit and discharge patients, coordinate follow-up appointments and refer patients to specialists as needed

  • Works to create efficient systems and workflows within the clinic

  • Engages in ongoing tasks to develop policies and enhance processes and procedures, including ongoing performance improvement for clinical tasks

  • Collaborates extensively between departments to coordinate the completion of assigned performance improvement tasks

  • Works closely with leadership tasks on specialty projects as assigned

  • Successfully plans and facilitates psycho educational groups.

  • Attends, scribes and enters notes in Kipu for clinically facilitated process, trauma, and experiential groups.

Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your Client Support Potential: Insight & Career Growth Guide


Real-time Client Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Client Support in Edwards, United States, highlighting market share and opportunities for professionals in Client Support roles.

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Are You Looking for Client Support Associate Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at All Points North adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Client Support Associate Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Edwards. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Client Support Associate?

Key qualifications for Client Support Associate typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Client Support Associate?

To improve your chances of getting hired for Client Support Associate, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Client Support Associate Job Success

All Points North interview tips for Client Support Associate

Here are some tips to help you prepare for and ace your Client Support Associate job interview:

Before the Interview:

Research: Learn about the All Points North's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Client Support Associate interview at All Points North, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the All Points North's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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