- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Cloud Operations Spring Co Op.
Urgent! Cloud Operations Spring Co-Op Job Opening In Waltham – Now Hiring Pegasystems
Cloud Operations Spring Co-Op
Job Category: Internships
Location: US - Massachusetts - Waltham
**Before You Apply:**
**_This position is not eligible for employment authorization._**
**Meet Our Team:**
You will be a key member responsible for the availability and reliability of Pegasystem's cloud service offerings.
We operate as a global follow the sun 24x7 team with locations in Bangalore, Sydney, and the United States East Coast.
We encourage a culture of diversity, openness, intellectual curiosity, problem solving, and consistently strive to create an environment that provides the support and mentorship needed to learn and grow.
**Picture Yourself at Pega:**
A passionate Engineer who loves problem-solving, is familiar with cloud infrastructure fundamentals and is highly motivated to constantly learn and grow.
Our goal is to ensure that we successfully deliver high-service uptime for our environments.
You will deliver best in class support by collaborating and communicating with customers and internal stakeholders.
**What You'll Do at Pega:**
+ Support and monitor customer environments under senior team guidance during 9–6 PM PST.
+ Assist with alerts, incidents, service requests, and changes within defined SLAs.
+ Review and prioritize tickets, follow SOPs, and escalate issues when needed.
+ Perform routine operational tasks such as monitoring service health, restarting environments, reviewing logs, increasing storage, whitelisting IPs, deploying updates, and running scripts.
+ Triage incoming tickets and calls, ensuring accurate logging and routing to Cloud or Product teams.
+ Identify opportunities for automation and process improvement through observation and documentation.
+ Collaborate effectively with team members and adapt to changing business priorities.
**Who You Are:**
+ Eligible to support FedRAMP requirements (U.S. Citizenship required).
+ Genuine interest in helping customers and building strong customer-focused thinking and empathy.
+ Curious and analytical mindset - eager to understand issues, explore possible causes, and contribute to effective solutions.
+ Collaborates effectively with cross-functional, global, and remote teams; open to feedback and learning from others.
+ Quick learner who’s motivated to pick up new technologies, tools, and processes to support team goals.
+ Comfortable working in a dynamic, fast-paced environment, adapting to new challenges and priorities.
**What You've Accomplished:**
You are skilled in AWS, Linux, Kubernetes technical support, and systems monitoring, and have accomplished the below:
+ Good understanding of cloud-based infrastructure, platforms, and application services.
+ Good knowledge of Linux administration — coursework, personal projects, or lab experience is an asset.
+ Familiarity with containerization concepts (such as Docker and Kubernetes); hands-on practice through labs or projects is preferred.
+ Exposure to Amazon Web Services (AWS) or other cloud platforms through coursework, labs, or previous internships.
+ Interest in supporting, monitoring, and troubleshooting cloud applications, databases, and infrastructure (examples: Java applications, Tomcat, RDS Postgres, New Relic, DNS, VPN, etc.).
+ Strong problem-solving and analytical skills, with the ability to follow technical procedures and learn from senior team members.
**Nice To Have:**
+ Cloud certification (AWS, GCP).
+ Kubernetes or Linux Administration Certifications.
**Pega Offers You:**
+ Opportunity to work with diverse global teams on real-time, impactful projects and initiatives,
+ Professional development seminars and meet & greets with Pega’s CEO and Founder, and Executive Leadership Team through our “Coffee Break Series”Participation in Pega and intern specific events such as social events, volunteer opportunities, group projects, team outings,
+ Potential for full-time offer,
+ Structured manager and mentor program,
+ Competitive salary and perks,
+ Casual and fun environment.
#LI-TR1
Job ID: 22572
It is Pega's policy to engage, recruit, hire, promote, train, discipline, and compensate in all job classifications, without regard to race, color, sex, religion, national origin, age, disability, sexual orientation, gender identity, veteran status, or any other category protected by law.
https://www.pega.com/about/careers/equal-employment-opportunity
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Cloud Operations Potential: Insight & Career Growth Guide
Real-time Cloud Operations Jobs Trends in Waltham, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Cloud Operations in Waltham, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 63094 jobs in United States and 42 jobs in Waltham. This comprehensive analysis highlights market share and opportunities for professionals in Cloud Operations roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Pegasystems is currently hiring and seeking a Cloud Operations Spring Co Op to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Cloud Operations Spring Co Op Jobs Waltham.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Pegasystems adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Cloud Operations Spring Co Op Jobs United States varies, but the pay scale is rated "Standard" in Waltham. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Cloud Operations Spring Co Op typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Cloud Operations Spring Co Op, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Cloud Operations Spring Co Op interview at Pegasystems, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Pegasystems's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Cloud Operations Spring Co Op is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!