Join Our Team as a Cloud Support Engineerat Zachary Piper Solutions!
Are you a skilled cloud professionalseeking an opportunity to make a real impact?ZPS is seeking a qualified candidate to support a US Government Customer.
Zachary Piper Solutions is presently in search of a Cloud Support Engineer to meticulously document and address system concerns within a dynamic cloud environment.
This position is onsite in Reston, VA.
Role Summary:
· Timely resolution of incoming incident tickets.
· Utilization of custom tools for the effective resolution of system issues.
· Detection and adept rectification of system glitches.
· Thorough logging and documentation of incident resolutions.
Qualifications:
· Active TS/SCI FS Poly clearance is a requirement.
· Openness to acquire proficiency in system tools such as Netmom and Windbg.
Compensation and Benefits:
· Competitive Salary: Up to $,, contingent on experience.
· Comprehensive Benefits Package: Encompassing medical, dental, vision, PTO, sick leave, k, and Holiday benefits.
Key Terms:
Full Scope Poly, TS/SCI, FSP, Cloud, Netmom, Windbg, IT Experience, Help Desk, IT professional, Application Infrastructure, Troubleshooting, netmom, windbg, shift work, Linux, Azure, AWS, Windows, Active Directory, ServiceNow,