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Cloud Support Technician Job Opening In Reston – Now Hiring Zachary Piper Solutions


Job description

Cloud Support Technician

Join our team at Zachary Piper Solutions in Reston, VA, as a Cloud Support Technician focusing on operational support for Microsoft Azure and Office365 within our Secure Operations Centers (SOCs).

This role ensures 24x7x365 service delivery across various responsibilities.

Work Schedule:

Fixed schedules available: Mon-Fri, Sun-Thu, Tues-Sat, or Wed-Sun with start times at 6AM (Days), 2PM (Mids), or 10PM (Nights), with one mandatory weekend shift per month.

Responsibilities:

·Monitor deployment flow and promptly escalate issues to deploying teams.

·Collaborate with feature teams to resolve volume drivers.

·Execute documented deployment scripts and procedures.

·Coordinate restoration actions with internal and external teams.

·Support outage recovery efforts within defined SLAs.

·Log all actions in designated systems for audits and root cause analysis.

·Drive recovery efforts with feature teams.

·Troubleshoot and resolve customer or service outages.

·Update operational procedures and training documentation as necessary.

·Manage secure work area operations, including hardware deployments and physical escort duties.

·Assist with equipment troubleshooting and user account requests.

Required Skills:

·Active TS/SCI with Fullscope Polygraph clearance.

·Bachelor’s Degree in IT or equivalent practical experience.

·1+ year of experience in Information Technology

Compensation:

·Up to $125,000 depending on experience

·Medical, Dental, Vision, 401k, paid time off, and holidays

Required Skill Profession

Computer Occupations


  • Job Details

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Unlock Your Cloud Support Potential: Insight & Career Growth Guide


Real-time Cloud Support Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Cloud Support in Reston, United States, highlighting market share and opportunities for professionals in Cloud Support roles.

56957 Jobs in United States
56957
129 Jobs in Reston
129
Download Cloud Support Jobs Trends in Reston and United States

Are You Looking for Cloud Support Technician Job?

Great news! is currently hiring and seeking a Cloud Support Technician to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zachary Piper Solutions adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Cloud Support Technician Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Reston. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Cloud Support Technician?

Key qualifications for Cloud Support Technician typically include Computer Occupations and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Cloud Support Technician Job Success

Zachary Piper Solutions interview tips for Cloud Support Technician

Here are some tips to help you prepare for and ace your Cloud Support Technician job interview:

Before the Interview:

Research: Learn about the Zachary Piper Solutions's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Cloud Support Technician interview at Zachary Piper Solutions, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zachary Piper Solutions's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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