COFFEE BAR AND CAFE ASSISTANT (LEVELS I, II, III)

Position Summary Information Job Description Summary Promotes coffee consumption by educating customers; sells coffee; conducts coffee grinding and operates brewing equipment, accessories, and supplies; prepares and serves a variety of coffee drinks, along with pastries and cookies.

Minimum Qualifications High school diploma or general education degree (GED).

Level I – Grade 915

Less than one (1) year of experience.

Level II – Grade 916

One to three (1-3) years of experience.

Level III – Grade 917

Three plus (3+) years of experience.

Valid Food Handler Certificate required.

Required Job Knowledge, Skills, Abilities A candidate for this position must possess the following applicable knowledge, skills and abilities and be able to demonstrate and provide applicable examples to support his/her competency:

Track record of delivering exceptional customer experience

Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments

Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or special events

Meet operating policies and standards, including providing quality beverages and food products, cash handling and safety and security, with or without reasonable accommodation

Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients or substituted ingredients

Ability to perform many different tasks within the location during each shift

Ability to learn quickly

Ability to understand and carry out oral and written instructions and request clarification when needed

Strong interpersonal skills

Strong communication skills

Ability to operate, clean, and maintain coffee equipment, such as espresso machine, milk steamer, coffee grinder, etc…

Preferred Qualifications

One (1) or more years of related experience and/or training.

Specialty Coffee Association (SCA) Certification.

Special Instructions to Applicants This is a security-sensitive position.

Employment resulting from this advertisement is subject to federal laws that require the verification of identity and the legal right to work in the United States.

Employment is contingent upon the successful completion of a criminal background and reference checks.

The College reserves the right to cancel or extend all recruitment actions.

Del Mar College is an Equal Opportunity employer.

Upon request, reasonable accommodations in the application process will be provided to individuals with disabilities.

Job Duties Job Duty Welcomes and greets every customer.

Job Duty Determine customer needs and appropriately suggest product with every customer to enhance service and meet sales goals.

Job Duty Prepares café beverages according to standards.

Job Duty Follows College policy and procedures.

Job Duty Follows health, safety and sanitation guidelines for all products.

Job Duty Itemizes and totals takeout transaction on cash register and accepts payment.

Job Duty Follows DMC’s cash handling procedures and cash register policies Job Duty Stocks and replenishes merchandise and rotates stock.

Job Duty Performs cleaning tasks as assigned in daily opening and/or closing duties to maintain cleanliness standards.

Job Duty Observes safety and security procedures; determines appropriate action beyond guidelines.

Job Duty Reports potentially unsafe conditions.

Job Duty Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.

Job Duty Other duties and responsibilities may be assigned.