Collateral Processor

Job description

**Position Overview**

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Collateral Processor within PNC's Collateral Servicing organization, you will be based in Pittsburgh, PA.

In this role, you will work Monday – Friday, 8:00 am EST - 4:30 pm EST.

This is an in-office role based in PNC's One PNC Plaza location.

As Collateral Processor you are expected to have a high level of accuracy and attention to detail.

You will be responsible for sending loan documents to customers as well as internal partners, and attorneys for active loans.

You will receive training and be expected to read credit approvals and ensure document accuracy throughout the entire process.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high energy environment which thrives on innovation and ingenuity.

You will work together to create new solutions which will provide our clients with an exceptional customer experience.

Valued opinions, supported by collaborative teams, impact the success of the Commercial Lending Operations organization.

PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

**Job Description**

+ Utilizing standard procedures, executes standard collateral processing activities.

May have specific responsibility for specialized product or functional area.
+ Processes collateral activities, including perfections, continuations and releases, in accordance with established policies, procedures and regulations.

Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions.

Identifies and may resolve exceptions and escalates appropriately.

May interact with customers.
+ Ensures the appropriate materials and documentation are available to complete transactions.
+ Provides responses and documentation to inquiries and ad hoc requests.

Completes research.

Provides feedback on workflow and work received.
+ Reviews transactions and related documents.

Verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

+ **Customer Focused** - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
+ **Managing Risk** - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

**Qualifications**

Successful candidates must demonstrate appropriate knowledge, skills, and abilities for a role.

Listed below are skills, competencies, work experience, education, and required certifications/licensures needed to be successful in this position.

**Preferred Skills**
Business Administration, Corporate Finance, Documentations, Economic Policy, Investment Management, Legal Operations, Real Estate, Trading Strategies

**Competencies**
Accuracy and Attention to Detail, Decision Making and Critical Thinking, Effective Communications, Flexibility and Adaptability, Managing Multiple Priorities, Operational Functions, Problem Management Process, Products and Services, Standard Operating Procedures

**Work Experience**
Roles at this level typically do not require a university / college degree, high school diploma or GED, but do require related experience or product knowledge to accomplish primary duties.

Typically requires 1+ years of related experience.

In lieu of a degree, a comparable combination of education, job specific certification(s), and experience (including military service) may be considered.

**Education**
No Degree

**Certifications**
No Required Certification(s)

**Licenses**
No Required License(s)

**Benefits**

PNC offers a comprehensive range of benefits to help meet your needs now and in the future.

Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature), dental and vision options; employee and spouse/child life insurance; short and long-term disability protection; 401(k) with PNC match, pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement; educational assistance, including select programs fully paid; a robust wellness program with financial incentives.

In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year, unless otherwise required by law; between 15 to 25 vacation days each year, depending on career level; and years of service.

To learn more about these and other programs, including benefits for full time and part-time employees, visit Your PNC Total Rewards (http://yourpnctotalrewards.com) .

**Disability Accommodations Statement**

If an accommodation is required to participate in the application process, please contact us via email at AccommodationRequest@pnc.com .

Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email.

Emails not related to accommodation requests will not receive responses.

Applicants may also call 877-968-7762 and say Workday for accommodation assistance.

All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace.

We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

**Equal Employment Opportunity (EEO)**

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history.

**California Residents**

Refer to the California Consumer Privacy Act Privacy Notice (https://content.pncmc.com/live/pnc/aboutus/HR/Onboarding/PNC_CCPA_Privacy_Disclosure_Employee.pdf) to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

Required Skill Profession

Other General