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Urgent! Collection Agent Job Opening In Irving – Now Hiring Everon
Company Overview:
At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect.
When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day.
With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth.
For more information, visit www.everonsolutions.com or follow us on LinkedIn.
Position Summary:
Everon is committed to hiring team members who are passionate about providing exceptional customer service - people who understand the importance of customer satisfaction and what it means to their career development.
As a company that is well-positioned to continue meeting and exceeding our customers' evolving needs, Everon also takes pride in upholding a rewarding work experience for all of our team members.
The Collection Agent ensures receivables are collected while maintaining strong customer relations.
Duties and Responsibilities:
+ Respond to customer questions, resolve issues within scope of responsibility, utilize the dispute management system to log and distribute service or other related issues that are causing payment to be withheld, and cannot be resolved in Account Services.
+ Answer general billing related questions, resolve billing issues, assist and direct customer to appropriate area within Everon if issue is not within the scope of account services.
+ Meet pre-determined departmental standards for productivity and quality measures.
+ Initiate outbound calls to correct credit card payment errors, determine appropriate account number to post unidentified payments, Update account information, determine if service issues have been addressed.
+ Participate on internal quality/continuous improvement teams on a rotational basis.
+ Interface with SSO on billing service related issues.
+ Other duties as assigned.
Qualifications - External
Skills:
+ Basic typing ability, ability to multi-task, basic math skills, problem solving skills and communication skills.
+ PC experience and/or the ability to learn basic functions.
+ Ability to read and interpret applicable documents, materials, policies, procedures, etc.
as presented in English
Education/Certification:
+ High school diploma or equivalent.
Experience:
+ Zero (0) to Two (2) years of Collections experience.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.
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Unlock Your Collection Agent Potential: Insight & Career Growth Guide
Real-time Collection Agent Jobs Trends in Irving, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Collection Agent in Irving, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 15688 jobs in United States and 18 jobs in Irving. This comprehensive analysis highlights market share and opportunities for professionals in Collection Agent roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Everon is currently hiring and seeking a Collection Agent to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Collection Agent Jobs Irving.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Everon adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Collection Agent Jobs United States varies, but the pay scale is rated "Standard" in Irving. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Collection Agent typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Collection Agent, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Collection Agent interview at Everon, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Everon's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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