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Urgent! collection Job Opening In ma us – Now Hiring VANGARDE GROUP, L.L.C.



Job description

  Job Summary:



  • The Collector will identify delinquent accounts, locate and notify customers of delinquent status, initiate appropriate action to recover balances, and maintain all related records.     Supervisory Responsibilities: None.

      Duties/Responsibilities: Monitors the status of delinquent accounts.

  • Initiates collection actions by notifying account holders and cosigners of delinquent status.
  • Records payments made to the customer’s account.   Investigates disputed balances; where appropriate, corrects errors such as misapplied payments, reversed late charges, direct deposit errors, or overpayments from insurance.
  • Identifies accounts requiring additional, personal contact for referral to third-party collector.
  • Ensures the security of customer files and delinquent account reports.
  • Performs other related duties as required.

Required Skills/Abilities:



  •   Excellent verbal and written communication skills.

  • Basic understanding of the Fair Debt Collection Practices Act and state and federal laws pertaining to collection activities.
  • Excellent organizational skills with great attention to detail.
  • Ability to keep information confidential.
  • Ability to exercise integrity and discretion.

Ability to remain professional in tense situations.  Proficient in Microsoft Office Suite or related software.    Education and Experience:



  • At least three years of experience in credit and collection work is highly preferred.    Physical Requirements:  Prolonged periods sitting at a desk and working on a computer.

      Powered by JazzHR


  • Required Skill Profession

    Financial Clerks



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