Know ATS Score
CV/Résumé Score
  • Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Communications Specialist Full Time (Call Center LV).
United States Jobs Expertini

Urgent! Communications Specialist - Full Time (Call Center LV) Job Opening In Las Vegas – Now Hiring Call Center LV

Communications Specialist Full Time (Call Center LV)



Job description

Job Summary:

The Communications Specialist will be responsible for the day to day maintenance of the Enterprise Knowledgebase.

They will be responsible for supporting the development, implementation and continued improvement of the Caesars Entertainment Enterprise Knowledgebase (KB).

They will optimize the KB structure and knowledge life cycle workflows.

They will follow KB maintenance processes to ensure data integrity.

They will work closely with teams across the Enterprise to ensure the KB is accurate, relevant, up to date and effective.

The Communications Specialist will help to drive acceptance and usage of the KB across the Enterprise as well as assist leadership in developing a culture that invites individuals and teams to contribute/offer feedback on KB articles, accuracy and effectiveness.

The Communications Specialist will assist with creating, maintaining and teaching KB training material and processes/procedures.

Job Functions:

  • Execute the day to day processes/procedures needed for maintenance, design and/or architecture of the KB, including any associated mobile applications.
  • Adherence to processes for updating KB, while meeting or exceeding department standards related to such.
  • Help support and complete the processes necessary for the maintenance and life cycle of knowledge data/documentation (knowledge articles, FAQs, reference guides, how-to’s,
  • Conduct audits and create reporting on the KB via workflows, system reports, feedback etc.
  • Complete user Audits and reporting to identify usage of the Knowledgebase or specific articles to drive improve agent performance.
  • Create call center communications up to and including newsletters, pre-shifts, memos etc.
  • Supports the relationships between call center communications team and Enterprise contacts.
  • Create and maintain queries in KB platform.
  • Work with peers to and assists management with the established processes for reviewing and analyzing data.

    Supports the end-user feedback process which can be received through a variety of channels including surveys, quarterly feedback sessions/meetings, and end-user reporting with the focus on improving the knowledgebase articles and usage.
  • Assists with maintenance of training and training materials relevant to the KB systems and processes as well as other call center initiatives as assigned.
  • Meet or exceed department standards related to KB content accuracy, design and workflows.
  • Essential Requirements:

    Education:

  • High School diploma or equivalent
  • KCS Certification
  • Experience:

  • 2 years’ experience in a related field (Knowledge Management, Information Science, Information Systems, Communications, Business, or Graphic Design).
  • Salesforce Experience Abilities:
  • Has a propensity to be a self-starter, punctual and a team player.

  • Excellent written and verbal communication skills
  • Strong attention to detail and accuracy in all aspects of knowledge management (content, workflows, etc).
  • Ability to assimilate information extracted from various resources and convert to a defined style, ensuing clear articulation.
  • Is open to positive and constructive feedback.
  • Types 45 WPM
  • High level knowledge of Microsoft Office programs (Excel, PowerPoint, Word, Publisher, Designer, Access).
  • Able to work independently as well as with a team and take initiative.
  • Strong time management/prioritization skills, handling multiple tasks in a high volume, fast paced environment.
  • Excellent organizational, listening and decision-making skills.

  • Must demonstrate a friendly, professional upbeat and positive disposition.


  • Disclaimer: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.

    While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (.

    emergencies, changes in personnel, workload, rush jobs or technical developments).

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

    Caesars Entertainment reserves the right to make changes to the job description whenever necessary.

    As a part of Caesars Entertainment’s employment process, finalist candidates will be required to complete a drug test and background check prior to an offer being extended.

    Caesars Entertainment Inc.

    is an equal opportunity employer.

    All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.


    Required Skill Profession

    Media And Communication Workers



    Your Complete Job Search Toolkit

    ✨ Smart • Intelligent • Private • Secure

    Start Using Our Tools

    Join thousands of professionals who've advanced their careers with our platform

    Rate or Report This Job
    If you feel this job is inaccurate or spam kindly report to us using below form.
    Please Note: This is NOT a job application form.


      Unlock Your Communications Specialist Potential: Insight & Career Growth Guide


    • Real-time Communications Specialist Jobs Trends in Las Vegas, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Communications Specialist in Las Vegas, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 119673 jobs in United States and 540 jobs in Las Vegas. This comprehensive analysis highlights market share and opportunities for professionals in Communications Specialist roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Communications Specialist Full Time (Call Center LV) Job?

      Great news! is currently hiring and seeking a Communications Specialist Full Time (Call Center LV) to join their team. Feel free to download the job details.

      Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Call Center LV adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Communications Specialist Full Time (Call Center LV) Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Las Vegas. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    • What Are the Key Qualifications for Communications Specialist Full Time (Call Center LV)?

      Key qualifications for Communications Specialist Full Time (Call Center LV) typically include Media And Communication Workers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

    • How Can I Improve My Chances of Getting Hired for Communications Specialist Full Time (Call Center LV)?

      To improve your chances of getting hired for Communications Specialist Full Time (Call Center LV), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    • Interview Tips for Communications Specialist Full Time (Call Center LV) Job Success
      Call Center LV interview tips for Communications Specialist   Full Time (Call Center LV)

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Call Center LV's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Communications Specialist Full Time (Call Center LV) interview at Call Center LV, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Call Center LV's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

    • How to Set Up Job Alerts for Communications Specialist Full Time (Call Center LV) Positions

      Setting up job alerts for Communications Specialist Full Time (Call Center LV) is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!