Urgent! Community Account Representative 2, Community Account Sales Job Opening In Salem – Now Hiring Comcast
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Comcast brings together the best in media and technology.
We drive innovation to create the world's best entertainment and online experiences.
As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines.
We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.
If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
**Job Summary**
Responsible for increasing the number of active subscribers and product penetration in assigned multi-dwelling properties/communities by selling and promoting Comcast products including video, high-speed Internet, voice and XFINITY Home.
Develop strong relationships with property management that is conducive to the sale and retention of Comcast products and services.
Provide ongoing sales support to assigned MDU properties.
Utilizes advanced knowledge of Comcast's products and services as well as sales process experience to maximize sales.
Works with moderate guidance in own area of knowledge.
Covers Areas Salem, Blacksburg, and Lynchburg
**Job Description**
**Core Responsibilities**
+ Demonstrates advanced knowledge of Comcast products, selling and promoting offerings to customers on-site within multi dwelling units.
Displays thorough and recent competitive knowledge of features, benefits, product differences, pricing and campaigns for video, highspeed internet, voice and XFINITY Home.
+ Meets and exceeds sales goals including net add improvement and penetration goals as established by local market.
Drives customer acquisition, awareness, retention and interest in XFINITY products, bundles and offers at the property level by leveraging available programs (e.g., community rewards for property staff, events, marketing collateral, channel resources and online/digital tools).
+ Proactively follows-up with customer and property staff as appropriate regarding sales, product, technical, or customer care issues.
Leads fast resolution of product and customer care issues across customer care, billing and technical support as a single point of contact who is helpful to the customer and property staff and also to internal teams.
+ Develops strong working relationships with property management and leasing staff of MDU properties and leverages their support through onsite programs and events.
+ Calls on and visits all new build MDU properties on regular and consistent basis prior to and following occupancy; manages and attends frequent on-site events to generate subscriber growth.
For new build and win back properties ensures that Comcast services are available prior to occupancy dates.
+ Effectively utilizes Microsoft Office, Google, Facebook, Twitter, mobile apps and other software programs and social media to drive online marketing efforts.
+ Consistent exercise of independent judgment and discretion in matters of significance.
+ Regular, consistent and punctual attendance.
Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
+ Other duties and responsibilities as assigned.
**Employees at all levels are expected to:**
+ Understand our Operating Principles; make them the guidelines for how you do your job.
+ Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
+ Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
+ Win as a team - make big things happen by working together and being open to new ideas.
+ Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
+ Drive results and growth.
+ Respect and promote inclusion & diversity.
+ Do what's right for each other, our customers, investors and our communities.
**Disclaimer:**
+ This information has been designed to indicate the general nature and level of work performed by employees in this role.
It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is proud to be an equal opportunity workplace.
We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
**Skills:**
Customer-Focused; Workplace Organization; Relationship Building; Persuasion; Technical Knowledge; Self Motivation; Critical Thinking Problem Solving; Communication; Resilience; Professional Integrity
**Salary:**
Base Pay: $44,032.50
The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
Total Target Compensation (Base Pay plus Targeted Commission): $64,032.50
Our sales compensation programs offer the potential for significant upside above targeted earnings for those who overachieve their sales targets.
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work.
Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus.
Additionally, Comcast provides best-in-class Benefits to eligible employees.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most.
That’s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality – to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
**Education**
Bachelor's Degree
**Certifications (if applicable)**
**Relevant Work Experience**
2-5 Years
**Job Family Group:** Sales
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Community Account in Salem, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 41989 jobs in United States and 211 jobs in Salem. This comprehensive analysis highlights market share and opportunities for professionals in Community Account roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Comcast is currently hiring and seeking a Community Account Representative 2, Community Account Sales to join their team. Feel free to download the job details.
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An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Comcast adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Community Account Representative 2, Community Account Sales Jobs United States varies, but the pay scale is rated "Standard" in Salem. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Community Account Representative 2, Community Account Sales typically include Other General and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
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Before the Interview:To prepare for your Community Account Representative 2, Community Account Sales interview at Comcast, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Comcast's products or services and be prepared to discuss how you can contribute to their success.
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