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Urgent! Community Administrator Job Opening In San Diego – Now Hiring FirstService Residential

Community Administrator

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Description

Job Responsibilities:

This position provides administrative services to the management team, Boards of Directors, Committees, Homeowners, Vendors, and other related parties as needed and for the daily operations of the organization.

Compensation: $20-22/hour

FirstService Residential will compensate the successful candidate in accordance with the posted range.

The salary or wage paid to the successful candidate will be commensurate with experience, education, and specific job responsibilities.

For positions designated at a client's property, the salary or wage will also be premised upon the client's directive.

The base pay range is subject to change and may be modified in the future.

Essential Duties:
The job duties listed are typical examples of the work performed by positions in this job classification.

Not all duties assigned to every position are included, nor is it expected that all positions will be assigned to every duty.

Administrative Core Services:

Updating work orders in Connect and coordinating accordingly with various vendor partners as needed
Configuring and distributing key fobs and access controls in partnership and coordination with CSS teams and established processes
Processing mail, including handling returned mail
Creating newsletters and toppers
Receptionist back-up including answering phones, voicemails and greeting visitors
Special projects (directories, board reference book assembly, copies, proof reading, etc.) in partnership and coordination with CSS teams and established processes
Processing fee waiver requests, account change forms, and check requests
Managing vendor Requests for Proposals (RFPs)
Prepare and distribute monthly reports and agenda packets

Architectural Review Committee (ARC) Core Services: (For architecture addendum clients only)

Maintenance of accurate and complete records as required to properly and effectively implement the Enforcement and Architectural Programs.

This includes homeowner computer files, violation reports and correspondence, hearing correspondence, plan submittals (pending, approved and denied), homeowner correspondence, tract maps noting status of each lot, etc.
Act as direct liaison for architectural and violation needs of several communities

Maintain awareness of Architectural/Design Review Guidelines and other Governing Documents that are related to ACC/DRC activities, take minutes during DRC meetings (if applicable), and prepare responses to applications for residents
Interact and follow up with all Board and/or Committee members and homeowners regarding architectural and/or enforcement issues of the association when necessary
Perform site reviews and related correspondence and follow-up as assigned.
Submit all charge-backs for association(s) via chargeback systems, including but not limited to violation fines and architectural submission fees per the clients' management contracts
Perform site reviews and related correspondence and follow-up as assigned
Coordinate Design Review/Architectural Committee or Landscape Modification Application process, collect application forms and supporting documents, enter data in Connect, and prepare material for DRC consideration
Prepare for and attend all Architectural/Design Review Committee meetings and Covenant/ERC Committee meetings as designated by association requirements

Customer Service Core Services:

Communicate professionally with residents and clients, ensuring the highest standard of customer service
Address inquiries and questions with a sincere offer to assist, documenting requests and outcomes in partnership and coordination with RSS teams and established processes
Determine solutions based on the nature of each issue and direct residents to the appropriate RSS or CSS teams by facilitating the inputting of the request in the appropriate Help Center where required
Respond to all daily inquiries, providing a timeline when a resolution can’t be achieved promptly
Exemplify FirstService Residential Core Values and Global Service Standards in every interaction while assisting external and internal customers

Additional Duties:

Must maintain regular and punctual attendance to required shifts, meetings, trainings, and related employment engagements to support position responsibilities and duties
Practice and adhere to FirstService Residential Global Service Standards
Conduct business at all times with the highest standards of personal, professional, and ethical conduct
Perform or assist with any operations as required to maintain workflow and to meet schedules.

Notify supervision of unusual equipment or operating problems and the need for additional materials and supplies
Ensure all safety precautions are followed while performing the work
Follow all policies and Standard Operating Procedures as instructed by Management
Complete company training as assigned, attend all mandatory company functions, and adhere to FirstService Standards of Operation, policies, and procedures
May be asked to work onsite on occasion within the local geographic area

Education & Experience:

High School diploma or equivalent
Minimum 4 years of administrative experience
Background in customer service, property management, and/or real estate

Knowledge, Skills & Proficiencies:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily, The requirements listed below are representative of knowledge, skill, and/or ability required.

Exceptional written and verbal communication skills
Ability to prioritize and multi-task
Ability to work independently
Collaborative attitude and team player
Highly organized and detail-oriented
Consistent professional demeanor
Work efficiently under pressure
Handling changes in a positive manner
Well-versed in computer software programs (Microsoft Word, Excel, Adobe Acrobat X

Physical Requirements & Working Environment:
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job.

Must have reliable transportation and be able to drive to other work locations, perform site reviews, pick up supplies, etc.
Sitting at a desk for extended periods of time
Working on a computer throughout the day (monitor, keyboard, and mouse use)
Ability to listen and focus for long periods of time
Standing at a copier for extended periods of time
Climbing warehouse ladder to access storage boxes
Subjected to loud noises when running postage and folding machines
Ability to lift up to 30 lbs.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Hours over and above normal office hours may occur, including evenings.

Schedule is subject to change based on business needs.

What We Offer:

Medical, dental, and vision plans (full time and part time 30+ hours)
Part time 20+ hours qualify for dental and vision
401K match
Time off including vacation, sick, and company paid holidays
Pet insurance available
Tuition reimbursement
Legal services
Free emotional wellbeing and daily life assistance support for all associates
Domestic partner coverage
Health savings account
Flexible spending account

About Us:
FirstService Residential transforms the property management landscape by providing professional association management services to over 9,000 residential communities across the United States and Canada.
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace culture.

Our 19,000 associates can count on competitive salaries, top-tier medical, dental, and retirement benefits, career training, and support for continued professional development.

Experience exceptional service with a fulfilling career in property management with FirstService Residential.

To learn more about our company and culture, please visit www.fsresidential.com/california

Disclaimer
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce.

Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, other distinguishing characteristics of diversity and inclusion, or any other protected status.

Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with federal and state laws, as well as applicable local ordinances.

All offers of employment with FirstService Residential are contingent upon a satisfactory background check.

Information And Record Clerks

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Why Work at FirstService Residential

FirstService Residential Company Info Other Openings

Industry: Information And Record Clerks

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Unlock Your Community Administrator Potential: Insight & Career Growth Guide

Real-time Community Administrator Jobs Trends in San Diego, United States (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Community Administrator in San Diego, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 23676 jobs in United States and 590 jobs in San Diego. This comprehensive analysis highlights market share and opportunities for professionals in Community Administrator roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

Download Community Administrator Jobs Trends in San Diego and United States

Are You Looking for Community Administrator Job?

Great news! FirstService Residential is currently hiring and seeking a Community Administrator to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: Community Administrator Jobs San Diego.
The Work Culture
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at FirstService Residential adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:
- 1. Independence
- 2. Loyalty
- 3. Impartiality
- 4. Integrity
- 5. Accountability
- 6. Respect for human rights
- 7. Obeying United States laws and regulations
What Is the Average Salary Range for Community Administrator Positions?

The average salary range for a Community Administrator Jobs United States varies, but the pay scale is rated "Standard" in San Diego. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
What Are the Key Qualifications for Community Administrator?

Key qualifications for Community Administrator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
How Can I Improve My Chances of Getting Hired for Community Administrator?

To improve your chances of getting hired for Community Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Interview Tips for Community Administrator Job Success
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:
- Research: Learn about the FirstService Residential's mission, values, products, and the specific job requirements and get further information about
- Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
- Dress Professionally: Choose attire appropriate for the company culture.
- Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
- Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
During the Interview:
- Be Punctual: Arrive on time to demonstrate professionalism and respect.
- Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
- Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
- Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
- Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
- Follow Up: Send a thank-you email to the interviewer within 24 hours.
Additional Tips:
- Be Yourself: Let your personality shine through while maintaining professionalism.
- Be Honest: Don't exaggerate your skills or experience.
- Be Positive: Focus on your strengths and accomplishments.
- Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
- Turn Off Phone: Avoid distractions during the interview.
Final Thought:

To prepare for your Community Administrator interview at FirstService Residential, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the FirstService Residential's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!
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