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Urgent! Community Donation Manager Job Opening In Rochester – Now Hiring Savers / Value Village

Community Donation Manager

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Description

Job Title: Community Donation Manager

Hourly Pay Range: $16.90-24.29/hour

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans

Comprehensive coverage (medical/dental/vision) at a reasonable cost

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)

Paid Time Off
Sick Pay
Vacation Pay - Approximately 2 weeks
6 paid holidays plus 1 to 2 additional floating holidays
Team member discounts
Up to 50% off store merchandise
Flexible spending accounts
Use pre-tax dollars for eligible health and day care expenses
Employee Assistance Program (EAP)
A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance
Retirement Plan
A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance
Company provided peace of mind and the option to purchase a supplemental plan
Additional Benefits
Annual Bonus
Performance Merit Increases
Disability Insurance
Parental Leave

Who we are:
As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature.

We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.

We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services.

You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible.

Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.


Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.



What you can expect:

The opportunity to celebrate uniqueness.

We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
An investment in the career path interests of our people.

With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one.

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives.

We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:
Accountable for the overall management and direction of the processes associated with the day-to-day functions of the Community Donation Center to make Savers the donation center of choice.

Upholds company standards, regulations, and laws throughout all donor areas of the store (inside and outside), remaining aware of donor needs and monitoring and ensuring fast, friendly, and respectful service at point of donation.

Responsible for promoting brand awareness in their community and developing relationships with and inspiring local organizations to partner with Savers.

Manages a team of Community Donation Center Ambassadors.

The Community Donation Manager is guided by the Savers Vision and Core Values.

Donation Center Operations

Ensures CDC is organized, clean, safe, and welcoming; ensures donation flow, storage and staging are always maintained.
Partners with the Production Manager/Store Manager to manage donation flow from the CDC into the production room to help facilitate a manageable supply flow at all times.
Engages with customers and donors to actively promote Savers’ brand both in the store and in the community as required.
Ensures donations are accurately weighed by classification and accounted for.
Plans, tracks, and measures donation goals and results.
Uses the CDC Scheduler and Daily Planner to schedule CDC Ambassadors appropriately, ensuring coverage is aligned with expected volume and donor traffic.
Utilizes, in accordance with Savers standards, branded sign packages and all other company approved materials that promote the Savers brand.
Leverages Voice of the Customer Program to improve donor satisfaction.
Performs the duties of the CDC Ambassador as required.

Leadership and Development

Leads, directs, and supervises the work of CDC Ambassadors.
Plans staffing needs; recruits, selects, and trains new CDC Ambassadors.
Regularly interacts, trains, coaches, and counsels the CDC Ambassadors.

Provides recognition and candid feedback.

Addresses complaints and solves issues.
Develops a culture of genuine appreciation for donors and donations at the CDC by ensuring Ambassadors are providing fast, friendly, respectful service, consistently and positively representing the store’s nonprofit partner, and demonstrating the company’s brand and values.
Identifies and develops high potential team members for supervisory and management positions through on-the-job, guided work.
Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.
Functions as an active member of the management team

Donor Service

Delivers a positive and unforgettable donor experience by training, coaching, and role-modeling donor service expectations to CDC Ambassadors.
Continuously assesses the donor areas, and directs team member activity, to ensure that standards are met.

Sets the pace of work.
Actively engages with the donor by seeking firsthand feedback to make improvements to all aspects of the donor experience.

Responds to donor questions, requests, and complaints.
Educates all team members in the store on Savers’ brand, empowering them to share stories about the business model to customers and the community.
Works with store team in promoting awareness of our non-profit partner, joint brands, and community impact.
Drives company promotions and other permitted grassroots efforts inside and outside the store that create community awareness of the CDC, the company brand, and the benefits of donating to Savers.
Partners with the Sourcing team to lead or assist in Fundrive events as needed.
Networks within the community through grassroots efforts to share the Savers story and promote awareness.

What you have:

Excellent presentation skills.
Mathematical skills.
Ability to communicate well in both verbal and written forms.
Ability to observe, assess and coach the work of others.
Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.
Ability to reason, make decisions, and use independent judgment in various situations.
Proficient in all Microsoft Office applications.

Minimum Required Education, Training and Experience:

High School diploma: post-Secondary degree/diploma preferred.
Experience managing people preferred.

Physical Requirements:

Must be able to frequently lift and carry products weighing less than 5 lbs.

Will occasionally need to lift and carry products weighing up to 50 lbs.

Occasional pushing and pulling of racks/carts weighing 50 to 250 pounds using 4 – 10 lbs.

of force.
Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.
Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.
Continuous standing, frequent walking, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.
Frequently required to read written & electronic documents and product labels.
Continuous need to hear and verbally communicate in order to interact with and respond to management, team members and customers.

Will need to hear requests in person and via intercom and telephone.
Will occasionally be exposed to hazardous machinery (compactor, baler, Big Joe), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.
Will need to adjust work schedule to the needs of the business, including working some nights, weekends, holidays.
Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment and product, elevated and uneven surfaces, and heights, and moving forklifts.
Frequent reaching to various levels and directions to move/stack boxes of product, move product on and off hangers, rails and carts and stock product on display racks/shelves.
Possess dexterity for complex hand-eye tasks, including keyboarding and merchandise ticketing/movement activities.
Continuous standing, frequent walking, stooping, bending and twisting and occasional kneeling needed to stack and/or stock product(s) on display racks.

FLSA: Non-Exempt
Travel: Will periodically need to drive to meetings or other stores for business purposes.
Location: 1201 S.

Broadway, Rochester, MN 55904

Savers is an E-Verify employer.

Other Management Occupations

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Why Work at Savers / Value Village

Savers / Value Village Company Info Other Openings

Industry: Other Management Occupations

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Unlock Your Community Donation Potential: Insight & Career Growth Guide

Real-time Community Donation Jobs Trends in Rochester, United States (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Community Donation in Rochester, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 10548 jobs in United States and 48 jobs in Rochester. This comprehensive analysis highlights market share and opportunities for professionals in Community Donation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

Download Community Donation Jobs Trends in Rochester and United States

Are You Looking for Community Donation Manager Job?

Great news! Savers / Value Village is currently hiring and seeking a Community Donation Manager to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: Community Donation Manager Jobs Rochester.
The Work Culture
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Savers / Value Village adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:
- 1. Independence
- 2. Loyalty
- 3. Impartiality
- 4. Integrity
- 5. Accountability
- 6. Respect for human rights
- 7. Obeying United States laws and regulations
What Is the Average Salary Range for Community Donation Manager Positions?

The average salary range for a Community Donation Manager Jobs United States varies, but the pay scale is rated "Standard" in Rochester. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
What Are the Key Qualifications for Community Donation Manager?

Key qualifications for Community Donation Manager typically include Other Management Occupations and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
How Can I Improve My Chances of Getting Hired for Community Donation Manager?

To improve your chances of getting hired for Community Donation Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Interview Tips for Community Donation Manager Job Success
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:
- Research: Learn about the Savers / Value Village's mission, values, products, and the specific job requirements and get further information about
- Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
- Dress Professionally: Choose attire appropriate for the company culture.
- Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
- Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
During the Interview:
- Be Punctual: Arrive on time to demonstrate professionalism and respect.
- Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
- Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
- Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
- Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
- Follow Up: Send a thank-you email to the interviewer within 24 hours.
Additional Tips:
- Be Yourself: Let your personality shine through while maintaining professionalism.
- Be Honest: Don't exaggerate your skills or experience.
- Be Positive: Focus on your strengths and accomplishments.
- Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
- Turn Off Phone: Avoid distractions during the interview.
Final Thought:

To prepare for your Community Donation Manager interview at Savers / Value Village, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Savers / Value Village's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!
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