Community Manager Job at Thrive Communities in Seattle

Overview

Join to apply for the Community Manager role at Thrive Communities.

Salary: $35 - $39 per hour | Schedule: Full-time; Monday - Friday; 8am - 5pm

Thrive's purpose is to create a community where people feel seen, because we believe when people feel seen, they thrive.

By cultivating award-winning workplaces, we foster an environment of connection, compassion and fun that our personnel extend to everyday life at their communities.

Happy, inspired associates lead to happy, supported residents.

We are dedicated to our boutique, at-scale approach to property management and building communities that flourish, which stems from hiring strong associates to grow with Team Thrive!

The Avenues/The Thrive brand information can be found at .

Benefits

• 32 Paid Days off Per Year (PTO, Paid Holidays, Paid Personal Day, Paid Day of Service, Paid Birthday)
• Housing Discount may be available
• Employer matched 401k retirement plan
• Bonus Potential
• Leasing & Renewal Commission eligible
• $0 premium medical, dental, and vision insurance effective 1st of the month following your start date
• Fully covered Long-term disability insurance for associates
• Fully covered life insurance policy for associates with supplemental life insurance options
• 24/7 Everyday Assistance Program (EAP)
• Voluntary Additional insurances (Critical Illness, Accident, Hospital Indemnity, Short-term Disability)
• Pet Insurance discounts
• Parking & Transit Commuter Benefits
• Annual professional development reimbursement
• Training opportunities and career progression/growth plans
• Opportunities to get involved on company committees
• Company-wide parties and events

Job Responsibilities

• Financial Oversight
• Assist in the formulation of budgets.
• Stay within established budget guidelines.
• Ensure rents are collected when due and posted; deposits are made promptly and reported in appropriate systems.
• Perform evictions, utility cut-offs and landlord liens as required on delinquent rents.
• Submit and approve invoices in the appropriate system for timely payment.
• Complete month-end procedures and reports including deposit accounting, variances, expiring leases, write-off register, receivable aging, security deposit activity, gross potential rent.
• Safeguard and reconcile the property credit card in accordance with accounting policies and deadlines.

• Personnel & Leadership
• Hire, train, motivate, supervise, discipline (including documentation) and if needed terminate on-site staff with leadership and HR approval to achieve property objectives.
• Conduct ongoing training with office staff and provide leadership, coaching, recognition and team development.

• Administrative/Office/Compliance
• Ensure lease files are current and compliant with MFTE, Section 8 or other affordable program requirements.
• Open office on schedule and maintain office and model apartments.
• Attend scheduled corporate management meetings (typically quarterly).
• Maintain records of management activity and submit required reports to corporate on a weekly/monthly basis.
• Prepare for audits and complete annual reporting.

• Resident Relations
• Foster a true sense of community and maintain a positive customer service attitude.
• Inspect move-ins/move-outs with residents; review notices to vacate to determine reasons for move-out.
• Implement policies to maintain resident communications (complaints, service requests, etc.).

• Maintenance
• Walk and inspect property regularly, verify vacant apartment conditions.
• Update make-ready board; coordinate with maintenance for timely reconditioning after move-out.
• Oversee vendor/contractor communications and insurance certificates.
• Monitor all maintenance activities.

• Marketing/Leasing
• Conduct market surveys and provide trend reports; engage prospective residents and handle inquiries and paperwork.
• Stay aware of market conditions via trade publications and professional networks.

• Safety and Risk Management
• Report incidents; manage workers’ compensation processes; adhere to safety programs.
• Understand Thrive and property-specific safety policies; conduct safety checklists with maintenance staff and monthly safety meetings.

• General
• Operate in accordance with company policies; perform additional duties as assigned.

Desired Skills & Experience

• 3+ years of property management or equivalent experience
• 6+ months supervisory experience with demonstrated leadership
• Certified Apartment Manager (CAM) preferred
• High School Diploma or equivalent preferred
• Experience with Yardi/CRM and On-Site preferred
• History of accurate reporting and budget oversight
• Experience in daily pricing and adapting to market trends

Desired Competencies

• Detail oriented; capable of timely, accurate reports
• Understanding of property budgets and accounting; expense control
• Ability to work in a fast-paced, customer-service oriented environment
• Strong communication and conflict de-escalation skills
• Respect for diverse backgrounds; equity-focused in resident relations
• Proficient in Microsoft Word, Outlook and Excel
• English literacy and grammar proficiency

If you do not fully meet the qualifications but have the skills and experience to be successful, we welcome your application.

Physical Requirements: See below for details and contact Careers@thrivecommunities.com for more information.

Equal Employment Opportunity

Diversity is celebrated at Thrive.

We provide equal opportunity for employment and advancement on merit, without discrimination based on race, color, religion, national origin, age, sex, veteran status, pregnancy, disability, gender identity, sexual orientation, or any other legally protected status.

Reasonable accommodations are available for interviews and positions as needed.

Background Check & Drug Screen Policy

Thrive Communities conducts background checks and drug screens after a conditional offer, in compliance with laws.

Questions can be directed to careers@thrivecommunities.com.

The policy may be updated at any time.