Community Resource Manager (CRM)

Job description

Community Resource Manager (CRM)

Highgate at Vancouver

Vancouver, WA

LOVE YOUR WORK.

JOIN OUR
TEAM.

A community, not a facility.

As thought leaders in the industry, we take a positive,
holistic approach to senior care and encourage independence, as people are
happiest when they can make their own choices.

We provide opportunities for
physical activity, social engagement, intellectual stimulation, spiritual
involvement, and fun.

We treat our residents and our team members like family.

This opportunity will allow you to positively
impact the quality of life for over seniors and their families.

BUSINESS OFFICE
MANAGER/COMMUNITY RESOURCE COORDINATOR

We
are looking for the right person to oversee the implementation of our financial
systems that support the care and billing for our residents and their families,
and for the financial services we provide to our team members.

We specialize in assisted living and memory
care.

Highgate Senior Living's mission is to devote ourselves to help each
resident live a life of purpose and each of us plays a crucial role in doing
so.

We operate communities in the western US and are seeking the right Community
Resource Coordinator to join our team.

If you have an established career in business management or business
administration, a love and passion for serving others, a background in financial
management and excellent decision-making skills, this may be a good opportunity
for you.

This position is full-time and includes
assuming oversight and support to the daily operations for seven functional areas
– human resources, payroll and benefits, software systems administration and
support, policy and procedure implementation, recruitment and training,
workplace safety, operations financial management, operations administration.

The qualified candidate will be an organized and detail-oriented
individual with a positive and self-motivated attitude.

You must have strong communication
and critical thinking abilities.

Excellent time management skills are important
along with relationship building, persistence, flexibility, and
adaptability.

SKILLS NEEDED:

Strong organizational and communication
skills

Strategic thinking, planning and
implementation to positively impact an operation

Track record of creating loyalty with
teams, gaining buy-in, and working through influence

Good customer service skills, the
ability to intuit, and problem solve

Proficient in MS Office suite and able
to learn software as needed

Basic financial management terminology
and practice skills

Tactful conflict resolution skills,
ability to teach and train others

Experience and/or education in HR, AP,
AR, Payroll systems and practice management

Knowledge of labor law practice, human
resources policy, payroll standards

Team player with ability to develop
strong working relationships

Ability to take feedback and
incorporate it into your efforts

Established understanding of what it
takes to provide care to residents that need physical and/or cognitive support

Ability to adapt quickly to changing
requirements and effectively balance priorities to meet deadlines

An understanding or the willingness to
gain an understanding of the various forms of dementia and how residents with
dementia can continue live with purpose

RELATABLE EXPERIENCE:

Jobs that have given you a steadily increasing track record in business related roles, increasing in scope, responsibility, and authority

Roles in the senior care industry that you may have held

Experience with managing payroll, accounts payable, accounts receivable, training

Roles in which you have been a
multi-tasker, balancing customer service while problem solving

Opportunities from your past where
you have helped grow a business

Past opportunities involving self employment

Detail oriented, financial management
roles
QUALIFICATIONS:
1- At least years of age

2- At least 2 years in some type of
business management role or 2-year degree in a business degree field

3- Acceptable combination of both practical
and educational experience

4- Ability to pass criminal
record/background check and have negative TB test

5- Can manage the pressure of performance
under tight project deadlines

6- Proficient in both interacting with
people and detail oriented solo projects

7- Must have integrity and a strong work
ethic, must be accurate and thorough

8- Excellent in maintaining
confidentiality to all the various types of sensitive information

9- Good time management skills

- Must be able to work well
independently with little oversight

- Must have a track record of top-notch
organizational abilities and communication skills

As an organization we offer our team members a
good benefits package, the ability to be heard, have their opinions count and
the opportunity to innovate.

Our
compensation package will be flexible for this role based on the credentialing,
tenure and skill sets each candidate brings for consideration.

The starting hourly wage range for this
position is $.

to $.

per hour.

Prior
experience working with seniors is preferred.

A passion for your work and a commitment to serving others are essential
job qualifications.

This is an
opportunity to work in a booming industry that is constantly evolving and is
making a positive impact for seniors every day.

We want to help you grow your
career.

We are a healthcare company and
being vaccinated against COVID- is preferred.

If you want to learn more about this opportunity, please reach out to connect
with us.

Team members will have a passion for the work
and promote the name of Highgate in a positive way.

Required Skill Profession

Other Management Occupations

Job Details

Company: Highgate
Location: Vancouver, Washington, United States
Job Type: Full-time
Salary: Undisclosed
Posted: 2025-10-08
Status: (Active)
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Why Work at Highgate
Highgate
Company Info
Other Openings
Industry: Other Management Occupations

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