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Urgent! Community Services Program Specialist Job Opening In Monterey – Now Hiring The California State University

Community Services Program Specialist



Job description

Classification: Administrative Analyst/Specialist II
Hours:  Full-time / 40 hours per week 
FLSA: Non-exempt

Anticipated Hiring Salary Range: $6,355 to $6,748* mo.

*CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position.

The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs.


Priority Screening Date: October 1, 2025
Recruitment Status: Open Until Filled


ABOUT CSUMB


California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees.

Powered by an inspiring , CSUMB is part of the nation’s largest four-year public university system, , which educates nearly 460,000 students every year.


With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution.

Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives.

CSUMB’s sustainability goal is to be carbon neutral by 2030.


The university’s prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators.

Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz.

Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.


As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff.

With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean.


PURPOSE:


Under the general supervision of the Associate Vice President for Public Safety/Chief of Police, the Community Services Program Specialist provides a wide range of support functions in parking, public safety, and administrative operations within the University Police Department (UPD).

Responsibilities will also include organizing traffic control and assisting law enforcement personnel as directed.

The role requires independent judgment and discretion to analyze and resolve complex issues, and may involve interpreting, developing, and recommending policies, procedures, and protocols.

This is a key role that involves organizing, promoting, and creating community engagement opportunities representative of the police department’s goals and mission.

This position will be the primary provider of leadership, guidance and coordination of UPD student employees, service learning students, interns and volunteers


ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following:

  • CSO Coordination:  Provide lead work direction and daily oversight of the Community Service Officer (CSO) Program, which consists of student assistants.

    Establishes work schedules ensuring adequate staffing and appropriate time accountability for Night Walk, Library Security, front counter coverage, special events, and other CSO duties.

    Provides performance feedback, trains staff (CSO Academy coordination required), and assists in recruiting and hiring multiple student assistants.

    Promotes the program & educates the campus community on the CSO programs (., tabling, social media/IG content, advertising & promotional events).

    Oversees accountability/billing for CSO Program budget/billing.

  • Community Programs: Responsible for organizing, staffing, promoting, and creating community engagement opportunities representing the police department.

    Attends planning meetings and coordinates UPD support of special and annual events, collaborating with campus stakeholders as needed.

    tables, directs traffic for special events, and supports public safety emergencies as needed.

  • Fleet Management: Coordinates the maintenance and repair of all Parking and UPD vehicles to include Emergency Response Vehicles (police cars), and maintains all related records.

    Acts as the liaison to internal and external entities to maintain the maintenance of the fleet.

  • Coordinates daily administrative functions such as scheduling, animal control, special event planning, contracts, and marketing communications.

    Assists with budget planning and implementation of short and long-term strategic goals.

    Maintains communication with external vendors regarding contracted services, machine maintenance, and other coordination.

    Assists with staffing schedules, training, conflict resolution, and safety protocols.

  • Training and Work Load Organization: Analyzes, assesses, develops, and recommends job-specific policies, processes, and procedures to ensure and enhance efficiencies, consistency, and reliability in support of department operations and service to the campus community.

    Responsible for the updating & implementation of revised policies and procedures.

  • Preparedness Duties:  Oversees the monthly Blue-Light Phone and Emergency Call Box operation tests.

    Provides support to the Emergency Operations Center Manager during critical incidents; serves as an alternate for emergency mass notification system operation.

  • Parking Service Office Support: Provides customer service in the UPD and Parking Services office, including helping customers at the front counter, responding to requests for information and service, Live Scan processing, and operation of a cash register.
  • Other Functions:

  • Perform other job-related duties and special projects as assigned.
  • KNOWLEDGE, SKILLS AND ABILITIES:


    Thorough knowledge of and ability to apply expertise to complex program and/or administrative specialties, including pertinent laws and regulations.

    Demonstrated expertise in and advanced knowledge of the principles, problems and methods of public and business administration and operational and fiscal management.

    Expertise in administrative survey techniques, operations and system analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies.


    Skills: Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management.

    Demonstrated consultative skills in working with internal and external constituent groups.

    Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, an interpretation of data to develop sound conclusions and make appropriate recommendations.


    Ability to: take initiative and work independently to determine effective approaches to projects and priorities; organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; work with representatives from public and private entities and handle potentially sensitive situations; effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; apply extensive expertise to the complexity of maintaining effective university-community partnerships in both face-to-face and online contexts; work with representative from public and private entities and handle potentially sensitive situations.


    MINIMUM QUALIFICATIONS:


    Entry into this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods.

    This foundation would normally be obtained through a bachelor’s degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs.


    SPECIALIZED SKILLS:


    Thorough knowledge of English grammar, punctuation, and spelling.

    Ability to perform standard arithmetic functions, including tracking and comparing data.

    Ability to learn, interpret independently, and apply a variety of complex policies and procedures.

    Ability to participate in and contribute to group meetings.

    Strong organizational skills, multi-tasking, procedure development, and logistical abilities.

    Incumbent must demonstrate a high level of confidentiality and compassion with sensitive situations and information.

    Demonstrated ability to address the essential functions associated with this position, including the knowledge and abilities identified above.


    PREFERRED QUALIFICATIONS/DESIRABLE EXPERIENCE:


    Equivalent to a Bachelor’s degree and 2 years of related experience working in a municipal, university or college public safety program.

    Experience providing lead work direction to others.

    Technical fluency with Microsoft Office Professional Suite, When to Work or equivalent work scheduling system, and Google mail and calendaring programs.

    Highly desirable: Demonstrated understanding of and the commitment to CSUMB’s Vision.


    SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS:

  • All offers of employment are contingent upon the successful completion of a background check (including a criminal records check in accordance with the POST regulations).

  • The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in as a condition of employment.

  • The person holding this position will have a duty to report to the Campus Title IX Officer information pertaining to discrimination, harassment, sexual misconduct, sexual exploitation, dating violence, domestic violence, stalking, and retaliation and is required to comply with the requirements set forth in as a condition of employment.

  • This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property
    access to, or control over, cash, checks, credit cards, and/or credit card account information responsibility or access/possession of building master or sub-master keys for building access
    access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the control over campus business processes, either through functional roles or system security access
    responsibility for operating commercial vehicles, machinery or equipment that could pose environmental hazards or cause injury, illness, or death
  • This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues.

  • This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380.

  • Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage.

  • May require occasional evenings and/or weekend work.
  • PHYSICAL ENVIRONMENT:


    Required to work indoors and/or outdoors year-round, including in inclement weather.

    Also requires working in a typical office environment with standard equipment and tasks, and working at a computer and desk for extended periods of time.

    Requires travel to on campus and off-campus locations.


    The health and safety of our students, faculty, and staff remain our highest priority.

    While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates.


    BENEFITS/PERKS:


    CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year.

    For more information, visit .

    The University Corporation at Monterey Bay also provides access to affordable housing near main campus.

    The allocation of housing is subject to several factors, including availability, eligibility criteria, and specific program guidelines.

    For more information, visit: 


    APPLICATION PROCEDURE:


    For full consideration, applicants must complete the required online application prior to the priority screen date found at .

    Application submissions received after the application screening date will be reviewed at the discretion of the University.

    Materials submitted become the property of CSUMB and will not be returned.


    CSUMB is not a sponsoring agency for staff or management positions.


    Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing .


    CSUMB is a smoke and tobacco-free campus.


    EQUAL OPPORTUNITY EMPLOYER:


    CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff.

    We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion.

    We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability.


    Required Skill Profession

    Business Operations Specialists



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