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Urgent! Computer Operator I Job Opening In Chesapeake – Now Hiring Dollar Tree

Computer Operator I



Job description

Computer Operations is a 24/7/365 operation.

Associates must be willing and able to work rotating days off and/or non-standard work shifts, including evenings, overnight, holidays, and weekends.

This position is for 3rd shift working 12:00am – 8:30am.

Computer Operators Level I is responsible for monitoring of all network systems, servers, applications and communications that service the Store Support Center, Distribution Centers, Store Operations and Disaster Recovery.

**Primary Responsibilities:**

+ Support all enterprise systems, performing system monitoring, troubleshooting, escalation, and issue resolution
+ Ensure all jobs on the iSeries run in a timely manner, perform troubleshooting and follow established escalation procedures
+ Initiate and monitor tasks related to daily run sheets, and job processing schedules
+ Responsible for monitoring, coordinating, documenting and tracking system backups
+ Manage and control all access to the Data Center suite to ensure the integrity of the facility while allowing maintenance and upgrades to be completed
+ Monitor environmental systems within the Network Operations Center and Data Centers
+ Manage Incidents and Service Requests via ServiceNow to ensure service level agreements (SLA) are met
+ Perform user provisioning and de-provisioning tasks per approved requests
+ Provide support to users and remote distribution centers
+ Create and maintain technical documentation, policies, and procedures
+ Assist in the installation and decommissioning of data center network and server hardware
+ Other tasks as assigned

**Other Responsibilities:**

+ Placing service calls/ticket with support vendors for data center equipment (HVAC, UPS, Generator) and PC/Server hardware
+ Assist Data Center Operations Manager with special projects that may be assigned

+ Required shift work and weekends.

Willing to work overtime as required.

Must be flexible to take on additional shifts when necessary

**Minimum Qualifications:**

+ Ability to work and carry out duties independently
+ Strong critical thinking and problem-solving skills in a fast paced and ever changing environment.
+ Understanding and interest in continuous process improvement
+ Customer oriented attitude and desire to help others succeed
+ Ability to perform duties quickly and efficiently, to ensure support of business critical systems and applications
+ Ability to communicate with end users and associates effectively with verbal, visual and listening skills
+ Ability to lift 50 pounds to a height of 3-4 feet.

Must be able to bend, kneel, and sit properly to install/de-install servers and network equipment out of racks

**Desired/Ideal Qualifications:**

+ IBMi iSeries Experience
+ ServiceNow Experience
+ Data Center Operations Experience
+ Software monitoring tools Zabbix and Trane Tracer Building Management System experience
+ Comptia Network+, and/or Security+ certification
+ Basic level experience scripting

Full time

500 Volvo Parkway,Chesapeake,Virginia 23320

IT Services

Dollar Tree


Required Skill Profession

Other General



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    Unlock Your Computer Operator Potential: Insight & Career Growth Guide


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