Computer Support Analyst (Information Systems Analyst I Opt. C)

Job description

Job Requisition ID: 50441 

Posting Date: 10/01/2025
Closing Date: 10/15/2025
​Agency: Department of Innovation and Technology
Class Title: INFORMATION SYSTEMS ANALYST I - 21165 
Skill Option: Client Services - Information Technology 
Bilingual Option: None
Salary: Anticipated Starting Salary: $6,952/Monthly Full Range: $6,952 - $10,130/Monthly
Job Type: Salaried
Category: Full Time 
County: Sangamon
Number of Vacancies: 1
Bargaining Unit Code: RC063 Professional Employees, Educators,Juvenile Justice School Counselors and Special Education Resources Coordinators,and Physicians AFSCME
Merit Comp Code: None

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the website.

State of Illinois employees should click the link near the top left to apply through the employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

 Proof of educational coursework is required.

Acceptable proof of coursework includes unofficial transcripts, copies of official transcripts, account records (including screenshots) of academic coursework, and any similar documents created by an academic institution.

 

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state.

Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits.

Our employees can take advantage of various avenues to advance their careers and realize their dreams.

Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Are you looking for a rewarding career with an organization that values their staff?

The Department of Innovation & Technology (DoIT) is seeking to hire qualified candidates with the opportunity to work in a dynamic, creative thinking, problem solving environment.

This position serves as a Computer Support Analyst performing difficult and specialized system functions for the End User Computing (EUC) section serving assigned agencies.

In this role, you will resolve complex hardware problems, provide technical support for computer-based hardware and software, and meet with users to determine user needs and objectives.

In addition, you will serve as a project coordinator for standard projects including hardware/software installations and deployments.

If you possess these knowledges, skills, abilities, and experience, we invite you to apply for this position to join the DoIT Team!

As a State of Illinois employee, you receive a comprehensive benefits package including:

• Competitive Group Insurance benefits including health, life, dental and vision plans
• Flexible work schedules (when available and dependent upon position)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 days of paid sick time annually which carryover year to year
• 3 paid personal business days per year
• 13-14 paid holidays per year dependent on election years
• 12 weeks of parental leave
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• Tuition Reimbursement Program and Federal Public Service Loan Forgiveness Program eligibility

For more information regarding State of Illinois Benefits follow this link:

 Work Hours: Monday - Friday 8:30AM - 5:00 PM
Work Location: 5300 S 6th St, Springfield, Illinois, 62703
Agency Contact: Tristan Molumby
Email: Tristan.J.Molumby@illinois.gov
Posting Group: Science, Technology, Engineering & Mathematics

This position DOES contain “Specialized Skills” (as that term is used in CBAs).

APPLICATION INSTRUCTIONS

Use the “Apply” button at the top right or bottom right of this posting to begin the application process.

If you are not already signed in, you will be prompted to do so.

State employees should sign in to the career portal for State of Illinois employees – a link is available at the top left of the  homepage in the blue ribbon.

Non-State employees should log in on the using the “View Profile” link in the top right of the  homepage in the blue ribbon.

If you have never before signed in, you will be prompted to create an account.

If you have questions about how to apply, please see the following resources:

State employees: Log in to the for State employees and review the

Non-State employees: on  – click “Application Procedures” in the footer of every page of the website.

The main form of communication will be through email.

Please check your “junk mail”, “spam”, or “other” folder for communication(s) regarding any submitted application(s).

You may receive emails from the following addresses:

• donotreply@SIL-P1.ns2cloud.com
• systems@SIL-P1.ns2cloud.com

The Department of Innovation & Technology (DolT) is the state's IT agency delivering an enterprise approach to statewide technology, innovation, and telecommunication services, as well as policy and standards development, lifecycle investment planning, and cybersecurity services.

With over 1,500 employees, DolT delivers IT services and innovative solutions to customer agencies to improve services provided to Illinois residents, DolT offers employees the opportunity to advance their careers, develop new skills and reach their potential, both personally and professionally.

DoIT is committed to promoting and preserving a workplace culture that embraces diversity and inclusion.

We welcome and value employees with different backgrounds, life experiences and talents.

It is the collective sum of our individual differences that provides a broad perspective, leading to greater innovation and achievement.

In recruiting for our team, we recognize the unique contributions of each applicant regardless of culture, ethnicity, race, national origin, sex, gender identity and expression, age, religion, disability, and sexual orientation.

Required Skill Profession

Computer Occupations