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Urgent! Computer Support Specialist Job Opening In New York – Now Hiring Cynet Systems

Computer Support Specialist



Job description


Job Description:

Pay Range: $20hr - $24hr

  • The IT Support Specialist will provide technical assistance to users, monitor and resolve support tickets, and ensure smooth operation of hardware, software, and networks.

  • This role requires strong technical knowledge, problem-solving skills, and excellent communication to support end-users effectively.

  • Responsibilities:
  • Provide technical assistance to users via phone, email, chat, or in person.

  • Actively monitor and work on tickets submitted in the JIRA ticketing system.

  • Install, set up, and configure new hardware, software, and peripherals.

  • Diagnose and resolve hardware, software, and network issues for end-users.

  • Document technical problems, resolutions, and user guides for future reference.

  • Perform other duties as assigned.

  • Skills:
  • Knowledge of computer hardware, software, operating systems, and networks.

  • Strong analytical and logical reasoning skills for problem-solving.

  • Excellent verbal and written communication skills.

  • Strong customer service mindset with patience and empathy.

  • Ability to manage tasks, prioritize requests, and maintain detailed records.

  • Adaptability to work under pressure in a fast-paced environment.

  • Qualification And Education:
  • Bachelor’s degree in Computer Science, Information Systems, Management Systems, Information Technology, or Cybersecurity.

  • Experience:
  • Minimum of two years of experience in Information Technology and Customer Service.



  • Required Skill Profession

    Computer Occupations



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      Unlock Your Computer Support Potential: Insight & Career Growth Guide


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      • 7. Obeying United States laws and regulations
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      Cynet Systems interview tips for Computer Support Specialist

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