Consulting Engineer Tier 4 INTL

Job description

Job Description
You will help meet customer needs while improving profitability for CX delivery teams.

The Center’s highly technical, global resources support customer engagements in all theaters acting as a flawless delivery partner to other CX teams.

• Design, implement Cisco leading edge technologies and provide services to the largest networks and high-profile customers in the world
• Analyze, monitor, automate repeatable tasks and optimize networks for performance.
• Apply leading technology to address real business problems and collaborate globally to deliver high-quality, robust, repeatable and scalable services, while learning and growing as individuals
• Apply new thinking and techniques to automate manual processes
• Influence and/or develop software and tools in support of network design, infrastructure and technology platforms.
• Be a strategic partner to our customers, saving their business from the impact of network incidents, solving and preventing the recurrence of technical issues
• Independently solve problems in complex, and unique networks with mixed environments
• Support engineers from multiple teams as well as the field and aids them in problem resolution
• Work on complex and diverse problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation
• Provide systems/product training, both internally and externally, and intellectual property material
• Provide guidance to Engineering and product organizations on future product development
• Innovate within the strategy to create new service capabilities
• Provide guidance and leadership on service delivery models to the Delivery teams and CX Management
• Drive successful outcomes with Global Customer Experience Technical team.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day.

We are an equal opportunity/affirmative action employer that believes everyone matters.

Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances.

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Skills and Requirements
o 10+ years in the field, consulting or support services
o Experienced in Data Center Technologies, including one or more of these: Data Center Networking, Software Defined Networking, Storage Area Networking, Compute.
o Experienced and Knowledge in Nexus ACI and Nexus Standalone OS (2K/5K/7K/9K platform).
o Experienced and Knowledgeable in L2 features such as VPC, PC, and STP.
o Experienced and Knowledgeable in L3 features such as OSPF, BGP EIGRP.
o Experienced and Knowledgeable in VXLAN Features.
o Experienced and Knowledgeable in QoS and Multicast.
o Experienced and Knowledgeable in ACI Fabric Bring-Up & Forwarding Services.
o Experienced and Knowledgeable in ACI Programmability.
o Experienced and Knowledgeable in ACI Multi-Pod and Multi-Site Implementations.
o Experienced and Knowledgeable in Nexus Dashboard Insights and Orchestration for ACI.

Cisco ACI (Application Centric Infrastructure)
• Extensive hands-on experience with Cisco ACI, including APIC, fabric setup, multi-site architectures, contracts, and policies.
• Proficient in troubleshooting fabric discovery, endpoint learning, static bindings, Bridge Domains, and L3Out configurations.
• Strong knowledge of ACI device provisioning, upgrades, and APIC GUI navigation.

Cisco Nexus Platforms
• Deep expertise with Nexus 2k/5k/7k/9k series: configuration, troubleshooting, and operational support.
• Advanced skills with NX-OS, vPC, FabricPath, VXLAN, and EVPN technologies.
• Proficient in configuring and troubleshooting VLANs, VPCs, port channels, STP, LACP, and multicast routing.

Routing & Switching (Advanced)
• Strong practical experience with OSPF, BGP, EIGRP, route maps, redistribution, and peering.
• Demonstrated ability to design and implement high-availability networks and failover scenarios.
• Skilled in both Layer 2 and Layer 3 switch configuration and verification.

Automation & Data Formats
• Experience working with data formats such as XML and JSON.
• Hands-on familiarity with network automation tools including Cisco NSO, Postman, and Insomnia.
• Experience with scripting languages, particularly Python, used for ACI migrations and automation tasks UCS Experience
o Familiar with computing, virtualization, and container environments (Cisco UCS, Hyperflex, VMware, Microsoft, Kubernetes).
o Self-learner and technology-passionate.
o Cloud knowledge is a plus!

Required Skill Profession

Other General