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Content Strategist Job at MetaPhase Consulting in Washington Job Opening In Washington – Now Hiring MetaPhase Consulting


Job description

Overview

MetaPhase seeks a Content Strategist to support a federal digital transformation program by developing inclusive, accessible, and user-centered content strategies.

You’ll be at the intersection of customer experience, human-centered design, and digital delivery—helping government clients communicate clearly and consistently across digital services.

This role is ideal for someone who thrives in collaborative, agile environments and has a passion for plain language, content governance, and helping users achieve their goals through thoughtful content design.

What You Will Be Doing

  • Plan and implement content strategies that align with user needs, client missions, and program goals
  • Conduct content audits and gap analyses to evaluate content effectiveness across websites, platforms, and channels
  • Define and manage editorial calendars, workflows, and content governance models
  • Write and edit digital content in plain language, ensuring alignment with federal accessibility (508/WCAG) and usability standards
  • Collaborate with UX designers, developers, and product owners to translate content needs into digital interfaces
  • Facilitate stakeholder interviews, usability testing, and workshops to refine content direction
  • Develop voice and tone guidelines and support client teams in content adoption and governance
  • Analyze and report on content performance using tools like Google Analytics, SiteImprove, or similar

What We Need From You (Required)

  • 3+ years of experience in content strategy, UX writing, web publishing, or digital communications
  • Experience working in agile or iterative delivery environments
  • Strong writing, editing, and information architecture skills with a focus on usability and accessibility
  • Familiarity with U.S. Web Design System (USWDS), Section 508, and plain language guidelines
  • Ability to manage content lifecycles—from planning and creation to approval and publishing
  • Excellent collaboration and communication skills across technical and non-technical stakeholders
  • U.S. Citizenship required (NO EXCEPTIONS)
  • Ability to obtain a Public Trust clearance

Bonus Points (Desired)

  • Experience working with federal agencies or government programs
  • Familiarity with content design tools such as Figma, Mural, or InVision
  • Knowledge of content management systems (e.g., Drupal, WordPress) and web publishing workflows
  • Background in human-centered design, UX research, or strategic communications
  • Certifications in content strategy, UX writing, or accessibility (e.g., IAAP CPACC, Nielsen Norman Group)

Work Setup & Travel

  • Hybrid - Based in Washington, DC.

    Occasional travel may be required.

Clearance & Education

  • Must be able to obtain Public Trust
  • Bachelor’s degree in Information Systems, IT Management, or related field

Benefits & Perks

At MetaPhase, we care about your well-being and success.

Our benefits include generous PTO, federal holidays, parental leave, and comprehensive health coverage (medical, dental, vision, life, and disability).

We also offer a 401(k) with company match, FSA/HSA options, commuter benefits, and much more.

About MetaPhase

MetaPhase is different with a purpose - demonstrating a new approach to the industry that puts employees and culture first! We continue to be recognized by industry as one of the fastest growing and most impactful consultancies in the nation, and are aggressively hiring to grow our team:

  • Best Places to Work Washington Post – 2022, 2023
  • Washington's Business Journal’s Best Places to Work – 2021, 2022
  • Virginia Businesses Best Place to Work – 2021, 2022, 2023
  • Northern Virginia Technology Council Top 100 Technology Firms – 2020

MetaPhase is an equal opportunity employer.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability or veteran status, or any other factors protected by federal, state, or local law.


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Required Skill Profession

Business Operations Specialists


  • Job Details

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Unlock Your Content Strategist Potential: Insight & Career Growth Guide


Real-time Content Strategist Jobs Trends (Graphical Representation)

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MetaPhase Consulting adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

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The average salary range for a varies, but the pay scale is rated "Standard" in Washington. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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Interview Tips for Content Strategist Job at MetaPhase Consulting in Washington Job Success

MetaPhase Consulting interview tips for Content Strategist Job at MetaPhase Consulting in Washington

Here are some tips to help you prepare for and ace your Content Strategist Job at MetaPhase Consulting in Washington job interview:

Before the Interview:

Research: Learn about the MetaPhase Consulting's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

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Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Content Strategist Job at MetaPhase Consulting in Washington interview at MetaPhase Consulting, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MetaPhase Consulting's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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