Responsibilities
: • Conceiving, analyze, design, test and deploy projects • Refining processes for key departmental projects/processes • Identifying and recommending new technologies to support the on-going transformation of Contract Admin, Customer On-boarding & Commission Admin • Report out to leadership with recommendations.
• Becoming efficient and the expert for Salesforce & Qlik • Able to handle analytical data requests • Lead key department projects and process improvement initiatives (Salesforce & Qlik enhancements, Account audits, Quality checks for accuracy) including organization & testing • Independently identify operational metrics and other potential solutions and systems that could benefit the organization.
Document new solutions.
• Conduct report outs for leadership based on key data points.
Provide recommendations and collaborate with process owners.
• Adhoc data requests for Contract Administration, Customer On-boarding, and Commission Admin • Other projects and tasks as assigned.