• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

Contract Technical & Warranty Support Rep I Job Opening In Atlanta – Now Hiring Zodiac Pool Systems


Job description

Contract Technical & Warranty Support Rep I
Customer Service Atlanta, Georgia

Apply

Description

Fluidra is looking for a Contract Technical & Warranty Support Rep to join our team in Atlanta, GA.


WHAT YOU WILL CONTRIBUTE

Provide mechanical and electrical troubleshooting and installation assistance, warranty support, and general customer service via phone, email and chat software in accordance with Fluidra warranty and service guidelines.

Responsible for completing Tier 1 level product training, in support of pool owner customers with technical product inquiries.

Responsible for documenting all customer service interactions and processing orders for replacement parts as necessary.

Additionally, you will:

+ Provide support to pool owner customers for inquiries surrounding troubleshooting, installation, warranty processes, and other Fluidra programs.



+ Responsible for evaluating each non-warranty related accommodation thoroughly, and when necessary sending accommodations to customer, as well as tracking the dollars used in your individual discretionary non-warranty bucket to ensure allowance is not exceeded.



+ Review and authorize warranty service work to be performed by independent service companies.



+ Attend technical training classes in an effort to maintain current with troubleshooting products.



+ Work with other team members to help achieve overall department goals and tasks.



+ Other duties as assigned.



WHAT WE SEEK

+ Must be able to work in a fast-paced environment and have the ability to multi-task.



+ Must take direction well, and follow instructions carefully, but also must be comfortable

+ using common sense and personal judgment to help determine the validity of a warranty

+ claim.



+ At least 6 months of “hands on” mechanical and electrical troubleshooting and/or repair experience desired.



+ Strong written and verbal communication skills.Must have 2 years experience delivering customer service with a positive attitude and

+ cheerful disposition.



+ Must be able to type 50 WPM.



+ Possess a technical aptitude with an electrical or mechanical background.



PREFERRED

+ Experience with Oracle EBS a plus.



+ Pool and Spa Industry experience.



+ Call center experience.



+ Proficiency with MS Office tools.



EDUCATION

High school diploma or equivalent.


WHO WE ARE

Fluidra is a publicly listed company focused on developing innovative products, services and IoT solutions for the residential, commercial and wellness pool markets, globally.

The company operates in over 45 countries, has over 7,000 employees and owns a portfolio of some of the industry’s most recognized and trusted brands : Polaris®, Jandy®, CMP, S.R. Smith, and Zodiac®.

We also sell products under the Cover ‐ Pools®, iAquaLink®, Grand Effects®, Dell® and Nature2® names.

With these combined resources we’re able accelerate innovation in critical areas like energy-efficiency, robotics and the Internet of Things.


Our focus is on creating the perfect pool and wellness experience responsibly.

We take our mission to heart, and our employees embody these guiding principles in everything we do: passion for success, honesty & trust, customer collaboration, teamwork and inclusion, learn and adapt, excellence and innovation.


Don't meet every single requirement listed?

At Fluidra, we thrive on building an inclusive workspace, so if you are excited about this role and your past experience doesn't align perfectly, we encourage you to apply anyways! You may be just the right candidate for this role or another role in the organization.

Fluidra is proud to be an equal opportunity employer.

Fluidra recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, sex, disability, age, veteran status, or any legally protected characteristic.


#zip



Required Skill Profession

Other General


  • Job Details

Related Jobs

Fluidra hiring Contract Technical & Warranty Support Rep I Job in Atlanta, Georgia, United States
Fluidra
Atlanta, Georgia, United States
Zodiac Pool Systems hiring Contract Technical & Warranty Support Rep I Job in Carlsbad, CA, United States
Zodiac Pool Systems
Carlsbad, CA, United States
Zodiac Pool Systems hiring Technical & Warranty Support Rep I Job in Atlanta, GA, United States
Zodiac Pool Systems
Atlanta, GA, United States
Zodiac Pool Systems hiring Technical & Warranty Support Rep I Job in Atlanta, GA, United States
Zodiac Pool Systems
Atlanta, GA, United States
Fluidra hiring Technical & Warranty Support Rep II Job in Salt Lake City, Utah, United States
Fluidra
Salt Lake City, Utah, United States
Zodiac Pool Systems hiring Technical & Warranty Support Rep II Job in Salt Lake City, UT, United States
Zodiac Pool Systems
Salt Lake City, UT, United States
Pro Resources hiring Technical Service & Support Rep Job in Fort Wayne, Indiana, United States
Pro Resources
Fort Wayne, Indiana, United States
Crown Holdings, Inc. hiring TECHNICAL SERVICE REP I Job in Baltimore, Maryland, United States
Crown Holdings, Inc.
Baltimore, Maryland, United States
Evident Scientific hiring Rep. Technical Sales I Job in Minneapolis, MN, United States
Evident Scientific
Minneapolis, MN, United States
Dräger hiring Contract Rep Job in Houston, Texas, United States
Dräger
Houston, Texas, United States
Maverick Payments hiring Merchant Support Rep I Job in Calabasas, California, United States
Maverick Payments
Calabasas, California, United States
ADP hiring Payroll Support Rep I Job in Tempe, Arizona, United States
ADP
Tempe, Arizona, United States
RTX Corporation hiring Service Contract & Warranty Manager (Hybrid) Job in MIRAMAR, FL, United States
RTX Corporation
MIRAMAR, FL, United States
RTX Corporation hiring Service Contract & Warranty Manager (Hybrid) Job in MIRAMAR, FL, United States
RTX Corporation
MIRAMAR, FL, United States
Crown hiring *Technical Product Support Rep 1 Job in New Bremen, Ohio, United States
Crown
New Bremen, Ohio, United States
eTeam Inc hiring Field Technical Support Rep-2 Job in Franklin Township, New Jersey, United States
eTeam Inc
Franklin Township, New Jersey, United States
Weaver hiring IT Technical Support I Job in Austin, Texas, United States
Weaver
Austin, Texas, United States
Valero hiring Technical Support Associate I Job in Amarillo, Texas, United States
Valero
Amarillo, Texas, United States
AAA Cooper Transportation hiring Technical Support Adminstrator I Job in Dothan, AL, United States
AAA Cooper Transportation
Dothan, AL, United States
ADP hiring Technical Support Analyst I Job in Tempe, AZ, United States
ADP
Tempe, AZ, United States
ADP hiring Technical Support Analyst I Job in El Paso, TX, United States
ADP
El Paso, TX, United States
ManpowerGroup hiring Technical Support Technician I Job in New York, NY, United States
ManpowerGroup
New York, NY, United States
Valero hiring Technical Support Associate I Job in AMARILLO, TX, United States
Valero
AMARILLO, TX, United States
TEKsystems hiring Technical Support Tech I Job in Sterling, VA, United States
TEKsystems
Sterling, VA, United States
Vibrant Emotional Health hiring Technical Support Specialist I Job in Remote, , United States
Vibrant Emotional Health
Remote, , United States
7-Eleven hiring Technical Support Specialist I Job in Enon, Ohio, United States
7-Eleven
Enon, Ohio, United States
7-Eleven hiring Technical Support Specialist I Job in Enon, Ohio, United States
7-Eleven
Enon, Ohio, United States
Mindlance hiring Technical Support Specialist I Job in Memphis, Tennessee, , United States
Mindlance
Memphis, Tennessee, , United States
DoverStaffing hiring Technical Support Specialist I Job in Birmingham, Alabama, , United States
DoverStaffing
Birmingham, Alabama, , United States
IPA hiring Technical Support Engineer I Job in Duluth, Georgia, , United States
IPA
Duluth, Georgia, , United States
MyFlorida hiring CONTRACT SUPPORT SPECIALIST I - 55006746 Job in WEST PALM BEACH, FL, United States
MyFlorida
WEST PALM BEACH, FL, United States

Unlock Your Contract Technical Potential: Insight & Career Growth Guide


Real-time Contract Technical Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Contract Technical in Atlanta, United States, highlighting market share and opportunities for professionals in Contract Technical roles.

29970 Jobs in United States
29970
538 Jobs in Atlanta
538
Download Contract Technical Jobs Trends in Atlanta and United States

Are You Looking for Contract Technical & Warranty Support Rep I Job?

Great news! is currently hiring and seeking a Contract Technical & Warranty Support Rep I to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zodiac Pool Systems adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Contract Technical & Warranty Support Rep I Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Atlanta. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Contract Technical & Warranty Support Rep I?

Key qualifications for Contract Technical & Warranty Support Rep I typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Contract Technical & Warranty Support Rep I?

To improve your chances of getting hired for Contract Technical & Warranty Support Rep I, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Contract Technical & Warranty Support Rep I Job Success

Zodiac Pool Systems interview tips for Contract Technical & Warranty Support Rep I

Here are some tips to help you prepare for and ace your Contract Technical & Warranty Support Rep I job interview:

Before the Interview:

Research: Learn about the Zodiac Pool Systems's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Contract Technical & Warranty Support Rep I interview at Zodiac Pool Systems, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Zodiac Pool Systems's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Contract Technical & Warranty Support Rep I Positions

Setting up job alerts for Contract Technical & Warranty Support Rep I is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!