Coordinator of Campus Visits and Events

Description: The Admissions Visit and Event Coordinator is responsible for designing, scheduling, and executing all campus visit experiences that support the university’s enrollment goals.

This position manages individual and group campus visits, coordinates large-scale recruitment events (e.g., Open House, Admitted Student Day), and ensures that every prospective student and guest has a high-quality, personalized experience that reflects the mission and values of the university.

Minimum Qualifications: •Bachelor’s degree required (hospitality, communications, marketing, or related field preferred).
• Event planning or customer service experience strongly preferred.
• Strong organizational skills and ability to manage multiple projects simultaneously.
• Excellent written and verbal communication skills.
• Ability to work evenings and weekends as required for events.
• Commitment to providing exceptional guest experiences and representing the university positively.

Preferred Qualifications: Experience in event planning or customer service is strongly preferred.

Responsibilities: Campus Visits
• Manage the scheduling, communication, and logistics for all individual campus visits, including prospective student interviews, faculty/staff meetings, and campus tours.
• Coordinate group visits for schools, community organizations, and other partners, including itineraries, staffing, and resource needs.
• Collaborate with admissions counselors, faculty, athletics, and student life to create tailored visit experiences.
Recruitment Events
• Plan and execute major on-campus recruitment events, including Open House, Admitted Student Day, and other specialized visit programs.
• Oversee event timelines, registration processes, budgets, and vendor relationships (e.g., catering, facilities, marketing).
• Work with marketing and communications to develop event materials and ensure consistent branding.
Customer Service & Communication
• Serve as the primary point of contact for visit and event inquiries from prospective students and families.
• Maintain timely and professional communication before, during, and after visits to support the conversion of inquiries to applicants and admits to enrollees.
• Collect and analyze feedback to continuously improve the visit experience.
Collaboration & Administration
• Train and supervise student ambassadors and event volunteers.
• Maintain visit and event data in the CRM to support reporting and strategy.
• Partner with campus departments to ensure facilities and resources are prepared for each visit or event.

Language: Proficiency in written and spoken English required Hours: Monday through Friday, 8:00 a.m. - 5:00 p.m. with occasional early mornings, evenings, and weekends, depending on scheduled visits and events.

Campus: Bristol, TN Travel: Occasional local travel required