Copilot Solution Engineer

Job description

**Join Microsoft’s US Public Sector Industries DIB Team—where mission meets innovation.**

The Defense Industrial Base (DIB) Operating Unit (OU) is a newly formed team with a bold mission: to consolidate, simplify, and accelerate Microsoft’s presence across the DIB landscape.

This expansive network includes over 100,000 organizations specializing in manufacturing, aviation, cybersecurity, and more—all united in their support of all Federal Agencies, including the U.S. Department of Defense and other mission-based intelligence and civilian organizations.

Our team is dedicated to empowering these commercial contractors throughout their digital transformation journey—from envisioning new possibilities to delivering secure, scalable solutions that drive mission outcomes, elevate customer experience, and fuel Microsoft’s growth.

The DIB OU will directly manage and accelerate strategic and major DIB accounts within MCAPS Americas.

We’re building new relationships, transforming legacy operations, and helping our customers modernize with confidence.

We are looking for a **Solution Engineer in** **AI** **Workforce** **(formerly** **Modern work** **in FY25)** to join our team.

Here, you'll be at the forefront of innovation, working on cutting-edge projects that leverage the latest technologies to drive meaningful impact.

Join us and be part of a team that thrives on collaboration, creativity, and continuous learning.

As an AI Business Process Solution Engineer (SE), you will play a pivotal role in helping enterprise AI developers unlock the full potential of Microsoft’s AI-powered stack across every stage of the development lifecycle.

You’ll collaborate closely with engineering leaders and platform teams to accelerate Microsoft 365 (Office, Teams, Outlook), Windows, Intune, Viva, Copilot for M365 through hands-on engagements like Proof of Concepts, hackathons, and architecture workshops.

This opportunity will allow you to accelerate your career growth, develop deep business acumen, hone your technical skills, and become adept at solution design and deployment.

As a trusted technical advisor, you’ll guide customers through secure, scalable solution design, influence technical decisions, and accelerate AI applications and agents into their development workflows.

In summary, you’ll help customers modernize their applications leveraging AI and realize the full value of Microsoft’s platform.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more.

As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals.

Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

 

**Responsibilities**

This is a technical pre-sales role with the following responsibilities:

+ Generate new pipeline and competitive wins for M365 Copilot, Copilot Chat, Copilot Studio & Agents, and Microsoft 365 Enterprise suite for worker productivity, by delivering impactful AI-powered demos/Art-of-Possible sessions, removing technical blockers, and highlighting Microsoft’s differentiation to secure deals

+ Lead AI transformation engagements (e.g. demos, pilots) to win technical decisions and drive customer commitment to Copilot/Agents, including documented adoption plans and a smooth hand-off to Customer Success/partners for usage onboarding.
+ Craft scalable, secure, and modular architectures that align to customer’s enterprise strategy and technical roadmap while embedding security at every level.
+ Continuously upskill to meet role expectations (achieve L200 consultative and L400 technical depth certifications)
+ Coordinate weekly with account executives, specialist sellers, customer success teams, and manager to understand opportunities and engagements to focus on, engaging and driving to own and win the technical decisions.

 

**Qualifications**

**Required/Minimum Qualifications**

+ Master's Degree in Computer Science, Information Technology, or related field AND 1+ year(s) technical pre-sales or technical consulting experience OR Bachelor's Degree in Computer Science, Information Technology, or related field AND 2+ years technical pre-sales or technical consulting experience OR 3+ years technical pre-sales or technical consulting experience OR equivalent experience.
+ Experience in technical pre-sales, solution architecture, or consulting roles.
+ Proficiency in delivering demos, pilots, and technical presentations for Microsoft 365 Copilot and related AI solutions.

**Other Requirements:**

+ **Cloud Screening:** Candidates must be able to successfully complete and pass a Microsoft Cloud background screening.

Required Cloud Screenings will be administered on a recurring bi-annual basis.
+ **Citizenship & Citizenship Verification:** This position requires verification of U.S citizenship due to citizenship-based legal restrictions.

Specifically, this position supports United States federal, state, and/or local United States government agency customers and is subject to certain citizenship-based restrictions where required or permitted by applicable law.

To meet this legal requirement, citizenship will be verified via a valid passport, or other approved documents, or verified US government clearance.

**Preferred Qualifications:**

+ Willing to obtain and maintain a United States Security Clearance

AI Business Process Solution Engineer IC3 - The typical base pay range for this role across the U.S. is USD $85,100 - $169,800 per year.

There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $112,000 - $185,300 per year.

Certain roles may be eligible for benefits and other compensation.

Certain roles may be eligible for benefits and other compensation.

Find additional benefits and pay information here: https://careers.microsoft.com/us/en/us-corporate-pay

**Microsoft will accept applications for the role until November 3, 2025.**

+ **#MSCareerEvents25**
+ **#MSFTNBMBAA2025**

Microsoft is an equal opportunity employer.

Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances.

If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations (https://careers.microsoft.com/v2/global/en/accessibility.html) .

Required Skill Profession

Other General