Credential and Evaluation Coordinator

Job description

Job Title
Credential and Evaluation Coordinator


Agency
Texas A&M University - Corpus Christi


Department
Office Of Enrollment Processing



Proposed Minimum Salary
Commensurate



Job Location
Corpus Christi, Texas



Job Type
Staff



Job Description

TAMU-CC is a dynamic university designated as both a Hispanic-Serving Institution (HSI) and Minority-Serving Institution (MSI) with approximately 11,000 students from 47 states and 54 foreign nations.

We employ over 1,400 full-time and 2,000 part-time Islanders (including students/GAs).

The University attracts highly talented faculty and staff and offers an array of undergraduate and graduate degrees, including doctoral programs.

As a member of the Texas A&M University System, TAMU-CC benefits from a range of resources, increased visibility and influence, and opportunities to collaborate in mutually beneficial ways with peers across member institutions and associated agencies.


TAMU-CC’s beautiful campus is located on a 240-acre island on Corpus Christi Bay and was ranked #1 College by the Sea by Best College Reviews.

Our natural setting is enhanced by its modern, attractive, and state-of-the-art classroom buildings and support facilities.


Learn more information here (https://www.youtube.com/watch?v=EwQR4HbGJu0) !


PURPOSE

The Credential and Evaluation Coordinator plans, organizes, and directs operations relative to the receipt, posting, and processing of applications for admission to the University.

This also includes supervision of processes designed to issue admission decisions for undergraduate students to ensure compliance.

The Credential and Evaluation Coordinator reports to the Director of Admissions Operations.


DESCRIPTION

Functional Area 1: Management

Percent Effort: 35%
+ Manages the Banner modules associated with the Admissions suite, coordinates the administration of software patches, system updates, and program testing with the University's IT Department.
+ Serve as a technology liaison between Admissions and IT Department for Banner hardware or supporting software.
+ Process diagnostic reports related to applicant records.
+ Monitors the daily processing of documents in Laserfiche imaging software folders to ensure expediency in processing.
+ Manages customer service to include front desk coverage and phone coverage.





Functional Area 2: Operations

Percent Effort: 30%
+ Manage with the day-to-day operations involved in the admissions process, specifically related to the application process and the issuance of admission decisions at the undergraduate level.
+ Assist with the daily operations of designated unit to include selection, training, supervising, and providing guidance to subordinate personnel in customer service area to include student workers.
+ Leads efforts to streamline processes, develop efficiencies, and increase the quality of service.

Executes admissions communications to students.





Functional Area 3: Support

Percent Effort: 20%
+ Creates, plans, and executes annual training programs for Banner and appropriate supporting software packages for all staff throughout the Division of Enrollment Processing.
+ Uploads SAT, ACT, CLEP, TOEFL and AP test scores.





Functional Area 4: Customer service

Percent Effort: 10%
+ Provide assistance by answering phones and assisting with customer service.
+ Provide support for other recruitment, admission and retention activities supported and or sponsored by the Office of Recruitment and Admissions and/or the Division of Enrollment Management.





Functional Area 5: Other

Percent Effort: 5%
+ Other duties as assigned by the Director of Admissions Operations or designee.



QUALIFICATIONS
+ Bachelor’s degree.
+ Two (2) years of related experience.
+ Intermediate skills in Microsoft Office Suite (Word and Excel) and databases.
+ Excellent written, verbal, and interpersonal communication skills to be able to communicate effectively in a courteous and professional manner with different populations in person, telephone, and email.
+ Attention to detail.

Self-motivated and self-directed.





PREFERRED QUALIFICATIONS
+ Proven supervisory experience with the ability to lead and support team members across different roles, departments, and professional backgrounds.
+ Experience in higher education, recruitment, admissions, or enrollment management.
+ Experience with Banner Student Information System, Laserfiche, Argos and Customer Relations Management Software
+ Bilingual in English and Spanish.



SALARY: Up to $19.40 hourly (Up to $40,352 Approx.

Annually)


BENEFITS (rules, policies, eligibility apply)

From our generous benefits package (https://www.tamucc.edu/human-resources/benefits/index.php) and professional development opportunities, to our retirement programs and our commitment to service excellence, the Island University is an engaging and rewarding place to work.




Insurance (https://assets.system.tamus.edu/files/benefits/website/BenefitsGuide.pdf)
+ Medical
+ $0 - $30 per month for Employee Only coverage after university contribution ($920 value).
+ Up to 83% of premium covered by the university:
+ Employee and Spouse
+ Employee and Children
+ Employee and Family coverage
+ Dental & Vision
+ Life Insurance, Accidental D&D, Long Term Disability, Flexible Spending Account and Day Care Spending Account


On-campus wellness opportunities (https://www.tamucc.edu/human-resources/benefits/wellness-resources.php)

Dual Career Partner Program

Work Life Solutions: (https://www.tamucc.edu/human-resources/benefits/eap.php)
+ Counseling, Work Life Assistance, Financial Resources, and Legal Resources


Tuition Benefits: (https://www.tamucc.edu/human-resources/benefits/tuition/index.php)
+ Public Loan Forgiveness
+ Book scholarships
+ 100% tuition coverage for up to 18 credit hours per fiscal year (other rules may apply).


Retirement (https://www.tamucc.edu/human-resources/benefits/retirement-programs.php)
+ Teacher Retirement System of Texas (TRS) or Optional Retirement Plan (ORP)
+ Voluntary Tax Deferred Account/Deferred Compensation Plan


Time Off: (https://www.tamucc.edu/human-resources/time-off/index.php)
+ 8+ hours of vacation paid time off every month.
+ 8 hours of sick leave time off every month.
+ 8 hours of paid time off for Birthday leave.
+ 12-15 paid holidays each year.



All positions are security-sensitive.

Applicants are subject to a criminal history investigation, and employment is contingent upon the institution’s verification of credentials and/or other information required by the institution’s procedures, including the completion of the criminal history check.


Equal Opportunity/Veterans/Disability Employer.

Required Skill Profession

Other General