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CRM Administrator Job Opening In West Des Moines – Now Hiring Ramco Innovations


Job description

Job Summary:

The CRM Administrator at Ramco Innovations is responsible for managing, customizing, and optimizing the Zoho One platform, with a focus on CRM and Analytics to align with the company’s business objectives.

This role plays a critical part in ensuring that our CRM processes are efficient, accurate, and tailored to meet the specific needs of the organization.

The administrator will handle data management, workflow automation, data cleanup, and collaborate closely with the Marketing Specialist and Sales teams to support lead generation and sales initiatives. 
 

Company Vision:

Ramco will be a place where passionate employees collaborate and commit to providing our clients with excellent automation solutions.

We will be a consultant and partner to our clients by putting them first, bringing value to their organization, and customizing our service to their needs.

We will deliver value-based solutions by utilizing premier products and the knowledge and expertise of our employees.

We will stay on the cutting-edge of technology and educate our clients.

We will define excellence as an automation solutions provider.
 

Key Responsibilities:
  • CRM Management & Customization: Maintain, customize, and optimize the Zoho CRM system to ensure it meets the needs of the organization, including configuring modules, permissions, workflows, and automation. 
  • Data Management: Monitor the data flow from the ERP to the CRM.

    Coordinate data cleanup efforts to ensure the accuracy and integrity of CRM data.
     
  • Reporting & Dashboard: Create and maintain insightful reports and dashboards that provide actionable insights to the sales, marketing, and administrative teams. 
  • User Training & Support: Provide training and ongoing support to CRM users, ensuring they understand the system's capabilities and how to use it effectively. 
  • Collaboration: Work closely with the Marketing Specialist and sales teams to ensure the CRM supports lead generation, customer retention, and sales strategies. 
  • Workflow Automation: Develop and implement workflow automation to streamline sales and marketing processes within the CRM. 
  • Integration & API Management: Assist with integrating Zoho CRM with other software applications, leveraging APIs where applicable. 
  • Data Analysis: Utilize Excel and Zoho Analytics for data analysis, reporting, and visualization, ensuring data-driven decision-making across the organization. 
  • Zoho Application Evaluation: Work with other departments to determine which Zoho apps should be utilized to improve existing processes 


Requirements

  • Experience: 3-5 years of experience working with Zoho CRM or similar CRM systems. 
  • Technical Skills: 
  • Proficient in Excel for data management and reporting. 
  • Basic knowledge of SQL, Power BI, and familiarity with API integrations is a plus. 
  • CRM Expertise: Strong understanding of CRM best practices, customization, and data management. 
  • Analytical Skills: Ability to analyze data, create reports, and offer insights that drive business objectives. 
  • Communication Skills: Excellent verbal and written communication skills, with the ability to train and support users at all levels. 


Benefits

  • Health, dental, and vision insurance
  • Generous paid time off, including 10 paid holidays off per calendar year, PTO accrual, and paid leave options
  • Flexible Spending Accounts (FSAs) for medical and dependent care expenses
  • 401(k) retirement plan
  • Life insurance, as well as short-term and long-term disability coverage


Required Skill Profession

Information And Record Clerks


  • Job Details

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Unlock Your CRM Administrator Potential: Insight & Career Growth Guide


Real-time CRM Administrator Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for CRM Administrator in West Des Moines, United States, highlighting market share and opportunities for professionals in CRM Administrator roles.

15190 Jobs in United States
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185 Jobs in West Des Moines
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Download Crm Administrator Jobs Trends in West Des Moines and United States

Are You Looking for CRM Administrator Job?

Great news! is currently hiring and seeking a CRM Administrator to join their team. Feel free to download the job details.

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Ramco Innovations adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for CRM Administrator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in West Des Moines. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for CRM Administrator?

Key qualifications for CRM Administrator typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for CRM Administrator?

To improve your chances of getting hired for CRM Administrator, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for CRM Administrator Job Success

Ramco Innovations interview tips for CRM Administrator

Here are some tips to help you prepare for and ace your CRM Administrator job interview:

Before the Interview:

Research: Learn about the Ramco Innovations's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your CRM Administrator interview at Ramco Innovations, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Ramco Innovations's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

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