• Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role.
United States Jobs Expertini

CRM Coordinator – Global CRM Support Job Opening In New York – Now Hiring MCM WORLDWIDE


Job description

Description

About MCM

MCM (Modern Creation München) is a luxury lifestyle goods and fashion house founded in with an attitude defined by cultural Zeitgeist and German heritage.

With a focus on functional innovation and a bold, aspirational spirit, MCM connects with a global audience across music, art, travel, and technology.

Distributed in over stores worldwide, MCM is driven to revolutionize classic design with futuristic materials for the 21st Century Global Nomad.

Position Overview

The CRM Coordinator will play a pivotal role in supporting MCM’s global CRM initiatives with a focus on North America, working closely with cross-functional and global teams.

This hands-on role supports daily CRM operations including customer segmentation, maintaining data accuracy, and providing clienteling application assistance, while helping to build performance dashboards and track KPIs such as retention, reactivation, and campaign ROI.

The CRM Coordinator will assist in executing targeted campaigns tied to product launches and seasonal promotions, partner with stores and customer service to incorporate client feedback, and help test and implement new integrations, tools, and processes.

The ideal candidate thrives in a fast-paced, multicultural environment and is passionate about enhancing the client experience through data-driven strategies, cross-functional collaboration, and operational excellence.

Key Responsibilities

  • Assist in managing day-to-day CRM operations, including customer segmentation, clienteling application support, retail store assistance, and database analysis.
  • Maintain high standards of data quality and accuracy across CRM platforms, clienteling apps, and related systems.
  • Build, update, and maintain CRM dashboards and performance reports to track KPIs such as retention, reactivation, and campaign ROI.
  • Collaborate with cross-functional teams (e.g., product, analytics, merchandising, retail) to support targeted CRM campaigns aligned with product launches, seasonal promotions, and business objectives.
  • Partner with global teams to ensure consistency, alignment with brand objectives, and achievement of strong CRM KPIs.
  • Lead reporting and analytics, identifying opportunities for process improvements and optimization in sales workflows.
  • Assist with vendor communication and ensure timely resolution of CRM or application-related issues.
  • Conduct testing for new integrations, campaigns, and platform enhancements, providing hands-on system support for CRM and clienteling tools.
  • Partner with stores and customer service teams to gather and integrate customer feedback into CRM strategies.
  • Monitor CRM adoption rates, recommending strategies to drive engagement and operational efficiency.
  • Coordinating initiatives across multiple NCSA markets with varying time zones and business needs
  • Exposure to global luxury retail CRM strategies and multi-market campaign execution.
  • Hands-on involvement in both operational and creative aspects of CRM, with opportunities to influence client engagement strategies.
  • Requirements

    Job Requirements: 

  • Minimum 2 years’ experience in CRM, marketing operations, or related fields.
  • Hands-on experience with Salesforce CRM, Excel, PowerPoint, and Proximity (or similar clienteling tools).
  • Strong attention to detail with excellent data management skills.
  • Advanced Excel and PowerPoint skills with the ability to create insightful, visually compelling reports and dashboards.
  • Data-driven mindset with the ability to analyze customer behavior, evaluate campaign performance, and drive client retention strategies.
  • Exceptional organizational skills with the ability to manage multiple priorities and deadlines.
  • Strong interpersonal skills for working effectively across regions, time zones, and business functions.
  • Quick learner who adapts well to change and thrives in a collaborative, high-energy team culture.
  • Previous experience in retail or luxury fashion preferred.
  • Salary Description $65, – $72, per annum

    Required Skill Profession

    Business Operations Specialists


    • Job Details

    Related Jobs

    Stitch Fix hiring Coordinator, CRM Job in Remote, , United States
    Stitch Fix
    Remote, , United States
    ASM Global hiring CRM Coordinator Job in Remote, , United States
    ASM Global
    Remote, , United States
    Nesco Resource, LLC hiring CRM Support Specialist Job in Atlanta, Georgia, , United States
    Nesco Resource, LLC
    Atlanta, Georgia, , United States
    Tommy John hiring Sr Coordinator, CRM Job in New York, New York, United States
    Tommy John
    New York, New York, United States
    Tommy John hiring Sr Coordinator, CRM Job in New York City, NY, United States
    Tommy John
    New York City, NY, United States
    Abbott hiring Global Clinical Trainer - CRM Job in Austin, Texas, United States
    Abbott
    Austin, Texas, United States
    Abbott hiring Global Clinical Trainer - CRM Job in Austin, TX, United States
    Abbott
    Austin, TX, United States
    Abbott hiring Global Clinical Trainer - CRM Job in Austin, TX, United States
    Abbott
    Austin, TX, United States
    Abbott hiring Global Clinical Trainer - CRM Job in Austin, TX, United States
    Abbott
    Austin, TX, United States
    Clearview Window & Door Company hiring Office Coordinator & CRM Specialist Job in Parkville, Maryland, United States
    Clearview Window & Door Company
    Parkville, Maryland, United States
    Clearview Window & Door Company hiring Office Coordinator & CRM Specialist Job in Parkville, Maryland, United States
    Clearview Window & Door Company
    Parkville, Maryland, United States
    Spartan  hiring Director Global Email and CRM Job in Boston, Massachusetts, United States
    Spartan
    Boston, Massachusetts, United States
    Venture Smarter hiring CRM Manager Job in United States
    Venture Smarter
    United States
    Visium Resources, Inc. hiring CRM Administrator Job in Orlando, Florida, United States
    Visium Resources, Inc.
    Orlando, Florida, United States
    USO hiring CRM Developer Job in Arlington, Virginia, United States
    USO
    Arlington, Virginia, United States
    MB2 Dental hiring CRM Administrator Job in Carrollton, Texas, United States
    MB2 Dental
    Carrollton, Texas, United States
    SitusAMC hiring CRM Administrator Job in New York, New York, United States
    SitusAMC
    New York, New York, United States
    Veeva Systems hiring Consultant - CRM Job in Madison, Wisconsin, United States
    Veeva Systems
    Madison, Wisconsin, United States
    The Judge Group hiring CRM Developer Job in Radnor, Pennsylvania, United States
    The Judge Group
    Radnor, Pennsylvania, United States
    7SolutionsUSA hiring CRM Specialist Job in Houston, Texas, United States
    7SolutionsUSA
    Houston, Texas, United States
    INSPYR Solutions hiring CRM Analyst Job in Miami, Florida, United States
    INSPYR Solutions
    Miami, Florida, United States
    Venture Smarter hiring CRM Manager Job in San Francisco, California, United States
    Venture Smarter
    San Francisco, California, United States
    Charles River Associates hiring CRM Analyst Job in Boston, Massachusetts, United States
    Charles River Associates
    Boston, Massachusetts, United States
    Ceva Santé Animale hiring CRM Manager Job in Bridgewater, New Jersey, United States
    Ceva Santé Animale
    Bridgewater, New Jersey, United States
    Ramco Innovations hiring CRM Administrator Job in West Des Moines, Iowa, United States
    Ramco Innovations
    West Des Moines, Iowa, United States
    Live Nation Worldwide, Inc. hiring CRM Associate Job in Los Angeles, California, United States
    Live Nation Worldwide, Inc.
    Los Angeles, California, United States
    NBC Universal hiring CRM Manager Job in Universal City, CA, United States
    NBC Universal
    Universal City, CA, United States
    Stitch Fix hiring Associate, CRM Job in Remote, , United States
    Stitch Fix
    Remote, , United States
    Vantage Specialty Chemicals hiring CRM Analyst Job in , COLOMBIA - BOGOTÁ, United States
    Vantage Specialty Chemicals
    , COLOMBIA - BOGOTÁ, United States
    Harlem Children's Zone hiring CRM Manager Job in New York County, New York, , United States
    Harlem Children's Zone
    New York County, New York, , United States
    Chipotle Mexican Grill hiring Manager,  CRM Job in Newport Beach, CA, United States
    Chipotle Mexican Grill
    Newport Beach, CA, United States
    Chipotle Mexican Grill hiring Manager,  CRM Job in Newport Beach, CA, United States
    Chipotle Mexican Grill
    Newport Beach, CA, United States

    Unlock Your CRM Coordinator Potential: Insight & Career Growth Guide


    Real-time CRM Coordinator Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for CRM Coordinator in New York, United States, highlighting market share and opportunities for professionals in CRM Coordinator roles.

    42699 Jobs in United States
    42699
    1653 Jobs in New York
    1653
    Download Crm Coordinator Jobs Trends in New York and United States

    Are You Looking for CRM Coordinator – Global CRM Support Job?

    Great news! is currently hiring and seeking a CRM Coordinator – Global CRM Support to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at MCM WORLDWIDE adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for CRM Coordinator – Global CRM Support Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in New York. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for CRM Coordinator – Global CRM Support?

    Key qualifications for CRM Coordinator – Global CRM Support typically include Business Operations Specialists and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for CRM Coordinator – Global CRM Support?

    To improve your chances of getting hired for CRM Coordinator – Global CRM Support, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for CRM Coordinator – Global CRM Support Job Success

    MCM WORLDWIDE interview tips for CRM Coordinator – Global CRM Support

    Here are some tips to help you prepare for and ace your CRM Coordinator – Global CRM Support job interview:

    Before the Interview:

    Research: Learn about the MCM WORLDWIDE's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your CRM Coordinator – Global CRM Support interview at MCM WORLDWIDE, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the MCM WORLDWIDE's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for CRM Coordinator – Global CRM Support Positions

    Setting up job alerts for CRM Coordinator – Global CRM Support is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!