CSIRT Incident Response Manager

Job description

**General information**
**Ref #** 19833
**Remote?** Yes
**Ally and Your Career**
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Ally Financial only succeeds when its people do - and that’s more than some cliché people put on job postings.

We live this stuff! We see our people as, well, people - with interests, families, friends, dreams, and causes that are all important to them.

Our focus is on the health and safety of our teammates as well as work-life balance and diversity and inclusion.

From generous benefits to a variety of employee resource groups, we strive to build paths that encourage employees to stretch themselves professionally.

We want to help you grow, develop, and learn new things.

You’re constantly evolving, so shouldn’t your opportunities be, too?
**The Opportunity**
At Ally, you get a startup feel, but experience the benefits of a company that’s worked out the kinks and is fulfilling its purpose.

We’re always evolving and see that as a good thing.

From owning our work to seeing its impact in the real world, our team is relentless in finding new ways technology can help make experiences better and help people.

We are problem solvers, we value diverse thinking, we support one another, and we challenge ourselves to think bigger in the journey to deliver customer-obsessed tech solutions.

To read more about what our tech team does, be sure to visit our tech blog at ally.tech
The CSIRT Incident Response position at Ally is a member of the Information Protection and Risk Management team and works closely with other members of the IPRM program to develop and implement a comprehensive approach to the management of security risks at Ally.

The candidate will work with subject matter experts drawn from other teams within IPRM to manage the response to cyber security threats and incidents.
This role is also responsible for working with other team members in responding to security incidents according to established policies and best practices.

It will also require strong organizational, workflow / process flow, Use Case development, and documentation capabilities.
At this time, Ally will not sponsor a new applicant for employment authorization for this position.
**The Work Itself**
* Lead investigations into information security events / incidents.
* Drive efforts towards containment of threats and remediation of environment during or after an incident.
* Maintain and improve Ally’s CyberSecurity Incident Response plan.
* Lead audit management responsibilities to ensure identified gaps are addressed in respect to required timing to reduce risk.
* Contribute to the development of use case and prioritization of use case development
* Contribute to process improvement through development of new detections and changes in the response processes.
* Perform complex security investigations and root cause analyses.
* Assemble and coordinate with technical teams and third-party vendors to resolve incidents as quickly and efficiently as possible.
* Ensure that all incidents are recorded and tracked to meet audit and legal requirements where necessary.
* Function as stakeholder to strengthen the overall Response framework inclusive of SOC and CSIRT.
* Serve as escalation point for the PCI environment including guidance for monitoring and response.
**The Skills You Bring**
* Minimum of 5 years Information Security specific experience
* Bachelor's degree in Information Systems or equivalent experience
* Deep understanding of network protocols and troubleshooting
* Deep understanding of server and workstation operating systems
* Broad understanding and experience managing security mitigation solutions at all layers and protocols
* Experience securing multi-cloud environments, FaaS and CI/CD pipelines
* Ability to analyze large data sets and unstructured data for the purpose of identifying trends and anomalies indicative of malicious activity, as well as demonstrated capability to learn and develop new techniques.
* Strong knowledge of current security threats, techniques, and landscape, as well as a dedicated and self-driven desire to research current information security landscape
* Ability to research, develop, and keep abreast of tools, techniques, and process improvements in support of security detection and analysis in accordance with current and emerging threat and attack vectors
* Ability to incorporate threat intel data into existing security solutions to monitor or prevent current threat actors.
* Experience with cyber hunting practices/exercises using SIEM, Enterprise search tools, or other solutions.
* Excellent communications skills (verbal and written) are required
* Excellent problem-solving skills and troubleshooting skills with a strong attention to detail
* Ability to interact with personnel at all levels across the organization and to comprehend business imperatives.
#LI-Hybrid
**How We'll Have Your Back**
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Ally's compensation program offers market-competitive base pay and pay-for-performance incentives (bonuses) based on achieving personal and company goals.

But Ally’s total compensation - or total rewards - extends beyond your paycheck and is designed to support and enrich your personal and professional life, including:
* Time Away: competitive holiday and flexible paid-time-off, including time off for volunteering and voting.
* Planning for the Future: plan for the near and long term with an industry-leading 401K retirement savings plan with matching and company contributions, student loan and 529 educational assistance programs, tuition reimbursement, and other financial well-being programs.
* Supporting your Health & Well-being: flexible health and insurance options including dental and vision, pre-tax Health Savings Account with employer contributions and a total well-being program that helps you and your family stay on track physically, socially, emotionally, and financially.
* Building a Family: adoption, surrogacy, and fertility support as well as parental and caregiver leave, back-up child and adult/elder day care program and childcare discounts.
* Work-Life Integration: other benefits including LifeMatters® Employee Assistance Program, subsidized and discounted Weight Watchers® program and other employee discount programs.
Who We Are:
Ally Financial is a customer-centric, leading digital financial services company with passionate customer service and innovative financial solutions.

We are relentlessly focused on Doing it Right and being a trusted financial-services provider to our consumer, commercial, and corporate customers.

For more information, visit www.ally.com.
Ally is an equal opportunity employer committed to diversity and inclusion in the workplace.

All qualified applicants will receive consideration for employment without regard to age, race, color, sex, religion, national origin, disability, sexual orientation, gender identity or expression, pregnancy status, marital status, military or veteran status, genetic disposition or any other reason protected by law.
Where permitted by applicable law, must have received or be willing to receive the COVID-19 vaccine by date of hire to be considered, if not currently employed by Ally.
We are committed to working with and providing reasonable accommodation to applicants with physical or mental disabilities.

For accommodation requests, email us at work@ally.com.

Ally will not discriminate against any qualified individual who is capable of performing the essential functions of the job with or without reasonable accommodation.
**_Base Pay Range:_**
An individual's position in the range is determined by the scope and responsibilities of the role, work experience, education, certification(s), training, and additional qualifications.

We review internal pay, the competitive market, and business environment prior to extending an offer.
**Emerging:** 110000
**Experienced:** 145000
**Expert:** 180000
Incentive Compensation: This position is eligible to participate in our annual incentive plan

Required Skill Profession

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