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Customer Dispatch Coordinator Job Opening In Medford – Now Hiring Lithia & Driveway


Job description

Dealership:L0397 Driveway Home Office



Customer Dispatch Coordinator

Location: Medford, OR (On-site)

Schedule: Tuesday - Saturday, 8:00am PST - 5:00pm PST

Compensation: $22/hr plus bonus opportunity


Driveway is where car buying and selling meets convenience—with no haggling, no pressure, and no leaving your couch.

We’re the digital retail arm of Lithia & Driveway (LAD) and we’re on a mission to make car ownership easy, transparent, and dare we say...

enjoyable.

Backed by a network of nearly 300 dealerships across the U.S, Driveway blends the best of tech and human touch to deliver smarter, smoother experience.

We’re big on innovation, big on people, and always driving forward.

Come ride with us!


Position Overview:

The Dispatch/Delivery Coordinator is part of the Driveway fulfillment team.

They are responsible for fulfillment coordination between customers and fulfillment centers.

Dispatch teams are aligned into Shop or Sell segments.


What You’ll Do:  
+ Coordinates deliveries between Driveway customers and fulfillment centers
+ Responsible for setting appointment time and status in Scheduling, CRM and TMS program
+ Keeps customer informed on delivery status
+ Follows up with customer post-delivery to ensure complete satisfaction
+ Escalates post-delivery customer concerns to appropriate department
+ Responsible for pre-delivery vehicle readiness between selling location and fulfillment center



What You’ll Bring:  
+ Strong attention to detail
+ Excellent communication skills
+ Time management and organizational skills
+ Well-developed computer skills including Excel, Word and PowerPoint required
+ Understands the complexity of online retail



We Offer Best-in-Class Industry Benefits: 
+ Competitive pay 
+ Medical, Dental, and Vision Plans 
+ Paid Holidays & PTO 
+ Short and Long-Term Disability 
+ Paid Life Insurance 
+ 401(k) Retirement Plan 
+ Employee Stock Purchase Plan 
+ Lithia Learning Center 
+ Vehicle Purchase Discounts 
+ Wellness Programs 




High School graduate or equivalent, 18 years or older required.

We are a drug free workplace.

We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status).

We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.


Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Dispatch Potential: Insight & Career Growth Guide


Real-time Customer Dispatch Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Dispatch in Medford, United States, highlighting market share and opportunities for professionals in Customer Dispatch roles.

69716 Jobs in United States
69716
39 Jobs in Medford
39
Download Customer Dispatch Jobs Trends in Medford and United States

Are You Looking for Customer Dispatch Coordinator Job?

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The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Lithia & Driveway adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Customer Dispatch Coordinator Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Medford. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Dispatch Coordinator?

Key qualifications for Customer Dispatch Coordinator typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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Interview Tips for Customer Dispatch Coordinator Job Success

Lithia & Driveway interview tips for Customer Dispatch Coordinator

Here are some tips to help you prepare for and ace your Customer Dispatch Coordinator job interview:

Before the Interview:

Research: Learn about the Lithia & Driveway's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

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Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Dispatch Coordinator interview at Lithia & Driveway, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Lithia & Driveway's products or services and be prepared to discuss how you can contribute to their success.

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