Customer Engineer III (C3) Mask Process Tools Products

Job description

**Who We Are**

Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world.

We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips – the brains of devices we use every day.

As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world – like AI and IoT.

If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world.

**What We Offer**

Salary:

$37.00 - $51.15

Location:

Boise,ID

You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers.

We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company.

Visit our Careers website to learn more.

At Applied Materials, we care about the health and wellbeing of our employees.

We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go.

Learn more about our benefits (https://hrportal.ehr.com/applied/) .

**Key Responsibilities**

+ Performs all standard service preventive and corrective maintenance activities within for Photomask Process Equipment established timeframes.

Completes quality repairs.
+ Responds to fab issues by communicating with other engineers and participating in escalation conference calls.

May participate in projects to reduce costs and increase uptime.
+ Verifies operational quality of system equipment.

Assists senior engineers and customer as needed.
+ Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers.

Ability to diagnose and resolve technical problems.

Uses training and experience to identify some process, software or hardware related system problems.
+ Strives to perform BKM’s.

Uses knowledge management systems.

Follows all IP guidelines.
+ Assumes responsibility for complete customer satisfaction within work area.

Assists in planning, communicating, and coordinating support plans with customer management.
+ Complies with all safety procedures and consistently demonstrates safety as a value.
+ Complies with all safety procedures and consistently demonstrates safety as a value.

**Functional Knowledge**

+ Has established skills to perform a range of day-to-day activities

**Business Expertise**

+ Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline
+ Assumes responsibility for full customer satisfaction assuring excellent relations within assigned area

**Leadership**

+ Has no supervisory responsibilities; manages own workload

**Problem Solving**

+ Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options

**Impact**

+ Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance

**Interpersonal Skills**

+ Uses communication skills to exchange information

**Required Qualifications:**

+ Minimum 2 years of Wafer/ETCH/Process Tools experience dealing with process defectivity (Photomask preferred)
+ Must have a valid US passport or be able to obtain one
+ Must be willing to travel for training purposes (domestic & international)
+ Must be comfortable working daily in a clean room environment
+ MS Office & Software skills

**Preferred Qualifications:**

+ PLC (Programmable Logic Controllers) experience HIGHLY preferred
+ Robot calibrating/teaching ideally for photomask or wafer handling

**Additional Information**

**Time Type:**

Full time

**Employee Type:**

Assignee / Regular

**Travel:**

Yes, 20% of the Time

**Relocation Eligible:**

Yes

The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members.

In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.

For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.

Applied Materials is an Equal Opportunity Employer.

Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.

In addition, Applied endeavors to make our careers site (https://www.appliedmaterials.com/us/en/careers.html) accessible to all users.

If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor.

This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Required Skill Profession

Other General