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Urgent! Customer Implementation Manager Job Opening In Charlotte – Now Hiring Maersk
Purpose of the Role
Lead and manage medium-to-high complexity customer implementations with moderate geographic scope and significant business impact.
Ensure a seamless transition from sales to operations, meeting customer expectations and delivering operational readiness.
This role also supports existing account reviews to identify improvement and optimization opportunities.
Key Responsibilities
Project Management
Lead end-to-end implementation planning across functions: Operations, IT, HR, and Finance.
Define and track project milestones, go/no-go gates, and readiness criteria.
Maintain clear communication with stakeholders on project status and issues.
Manage risks and proactively resolve roadblocks.
Oversee delivery from all contributors, including internal teams and suppliers.
Define success criteria and ensure smooth project closure.
Client Engagement
Act as the primary contact for the customer during onboarding.
Build strong relationships with key regional and global client stakeholders.
Ensure alignment between the sold solution and what’s implemented.
Host regular client meetings to review progress and discuss improvements.
Operational Readiness
Support solution design and help resolve operational challenges.
Ensure infrastructure is in place, including:
Staff recruitment and training
SOPs/IOPs and process documentation
IT & EDI setup
Client/vendor onboarding and training
KPI and performance management setup
Drive operational compliance across locations.
Ensure high-quality service delivery from Day 1.
Commercial Support
Partner with sales teams during pre-sales to showcase implementation capabilities.
Provide tailored implementation plans for new business opportunities.
Required Experience & Skills
in logistics, freight forwarding, or international supply chain.
Strong project management experience; PMP or similar preferred.
Experience working with strategic clients and new supply chain solutions.
Proficient in MS Project, Excel, PowerPoint.
Knowledge of IT/EDI integrations.
Excellent interpersonal, communication, and stakeholder management skills.
Proven ability to meet deadlines and manage cross-functional teams.
Operational background across ocean, air, customs, and inland transport.
Strong problem-solving and customer service orientation.
Self-starter with drive, initiative, and attention to detail.
This role allows the selected candidate to work from home 2 days per week as part of our flexible work policy.
Company Benefits:
Medical
Dental
Vision
401k + Company Match
Employee Assistance Program
Paid Time Off
And more!
Pay Range: $100,000 - $120,000*
*The above stated pay range is the anticipated starting salary range for the position.
The Company may adjust this range in light of prevailing market conditions and other factors such as location.
The Company will work directly with the selected candidate(s) on the final starting salary in accordance with all applicable laws.
Maersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking.
Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law.
We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.
We are happy to support your need for any adjustments during the application and hiring process.
If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing <.
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Unlock Your Customer Implementation Potential: Insight & Career Growth Guide
Real-time Customer Implementation Jobs Trends in Charlotte, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Implementation in Charlotte, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 121622 jobs in United States and 649 jobs in Charlotte. This comprehensive analysis highlights market share and opportunities for professionals in Customer Implementation roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Maersk is currently hiring and seeking a Customer Implementation Manager to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Implementation Manager Jobs Charlotte.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Maersk adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Implementation Manager Jobs United States varies, but the pay scale is rated "Standard" in Charlotte. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Implementation Manager typically include Operations Specialties Managers and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Implementation Manager, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Implementation Manager interview at Maersk, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Maersk's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
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