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Customer Sales & Service Representative (CSS) Job Opening In Fort Worth – Now Hiring Shoppa's Material Handling


Job description

Description

The Customer Sales & Service Representative (CSS Rep) will be responsible for growing the parts, service and rental sales volume and expand the customer base by executing business plans, including targeting prospects, as well as exceeding annual goals.

Solidify the customer relationship through partnering with them on aftermarket related services - service agreements, fleet analysis and training.

This opportunity represents Shoppa's Mid America and requires professionalism, great attitude, good communication skills and outstanding customer service.

Primary Responsibilities (include, but not limited to):

  • Track and follow-up on service quotes both internally and externally
  • Generate service quote completion metrics
  • Promote follow-up with sales representatives
  • Track and record top account visitation notes
  • Track, review, and record “Prospect Accounts” monthly progress
  • Manage, track, and resolve customers disputes
  • Manage the Units in Operation program to determine service market share
  • Create weekly, monthly, and yearly visitation note reports and review account coverage
  • Manage and audit delivery checklists of new and used units
  • Liaison between sales team and department managers
  • Gather information for disputes and send to reps in the field
  • Point of contact for sales representatives in the field
  • Manage, update, and audit account status reports
  • Minimize and resolve “on hold” status of accounts
  • Track and submit sales team commissions
  • Any other duties assigned by company
  • Qualifications

    Requirements (include, but not limited to):

  • Bachelor's or Associates degree required
  • 2-4 years experience in sales required; 5-8 years' experience in material handling industry preferred
  • Ability to consider all aspects of selling including: vendor relationships, profit and loss concepts, and long & short-term goals of the company
  • Great interpersonal skills and a team player mentality
  • Strong communication and presentation skills
  • Able to meet deadlines and highly detail oriented
  • Advanced knowledge of Microsoft Office Suite: Excel, Work, Outlook, PowerPoint; MS Navision preferred
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Sales Potential: Insight & Career Growth Guide


    Real-time Customer Sales Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Sales in Fort Worth, United States, highlighting market share and opportunities for professionals in Customer Sales roles.

    214802 Jobs in United States
    214802
    2036 Jobs in Fort Worth
    2036
    Download Customer Sales Jobs Trends in Fort Worth and United States

    Are You Looking for Customer Sales & Service Representative (CSS) Job?

    Great news! is currently hiring and seeking a Customer Sales & Service Representative (CSS) to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Shoppa's Material Handling adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Sales & Service Representative (CSS) Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Fort Worth. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Sales & Service Representative (CSS)?

    Key qualifications for Customer Sales & Service Representative (CSS) typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    To improve your chances of getting hired for Customer Sales & Service Representative (CSS), consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Sales & Service Representative (CSS) Job Success

    Shoppa's Material Handling interview tips for Customer Sales & Service Representative (CSS)

    Here are some tips to help you prepare for and ace your Customer Sales & Service Representative (CSS) job interview:

    Before the Interview:

    Research: Learn about the Shoppa's Material Handling's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

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    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Sales & Service Representative (CSS) interview at Shoppa's Material Handling, research the company, understand the job requirements, and practice common interview questions.

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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