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Urgent! Customer Service Advisor Job Opening In Alsip – Now Hiring Valvoline Instant Oil Change

Customer Service Advisor



Job description

Geared for the Driven 

At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people.

We demonstrate that belief every day by living a safety culture that protects our team members and guests.

Our drive-thru oil change experience lets you stay in your vehicle.

Plus, we’ve stepped up extra safety measures in line with CDC guidance.

It’s our goal to not only serve but to earn the trust of our communities and have each other’s backs.

Whether you’re looking for a part-time job with flexible hours or a full-time career with excellent advancement potential, you’ll find it all at VIOC.

With an award-winning training program and fair and honest values, we’re here to help you reach every milestone.

What you’ll do 

As a Customer Service Advisor, you are often the first and last face our customers see.

You will create lasting impressions and build loyal customers by using your knowledge of our products and services.

No matter your experience, our training program will prepare you to be skilled, confident, and exceptional under the hood and communicating with our guests.

  • Deliver a positive first impression to each guest with a warm, friendly greeting 
  • Present oil change options and additional services based on manufacturer recommendations 
  • Build trust and win repeat, loyal customers 
  • Evaluate customers' needs, working quickly and efficiently 
  • Provide hands-on assistance under the hood as needed 
  • Master products, services, and company knowledge 
  • How you’ll succeed 

  • Have effective interpersonal, oral communication skills 
  • You enjoy interacting with people face-to-face 
  • You are friendly and ready to work as part of a customer-focused team 
  • Have an eagerness to learn and grow
  • You can occasionally lift up to 50 pounds 
  • Have full mobility and the ability to work with your hands above your head 
  • Can stand for extended periods of time and climb stairs 
  • Benefits include: 

  • Competitive pay & flexible work schedule 
  • On-the-job training 
  • Paid biweekly 
  • Company provided uniforms and tools 
  • We promote from within - a commitment we are passionate about 
  • No late evenings 
  • Paid time off and holidays* 
  • Medical, dental, vision, and 401(k) savings plans* 
  • *Terms and conditions apply, and benefits may differ depending on location

    Ivy Lane Corp is proud to be an Equal Opportunity Employer and welcomes everyone to apply.

    All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Customer Service Potential: Insight & Career Growth Guide


    • Real-time Customer Service Jobs Trends in Alsip, United States (Graphical Representation)

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    • Are You Looking for Customer Service Advisor Job?

      Great news! is currently hiring and seeking a Customer Service Advisor to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Valvoline Instant Oil Change adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
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    • Interview Tips for Customer Service Advisor Job Success
      Valvoline Instant Oil Change interview tips for Customer Service Advisor

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Valvoline Instant Oil Change's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
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      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Customer Service Advisor interview at Valvoline Instant Oil Change, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Valvoline Instant Oil Change's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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