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Customer Service Clerk -Part Time Job Opening In Hagerstown – Now Hiring Old Dominion Freight Line


Job description

Responsibilities

:
  • Answer phones and respond to emails in a courteous and timely manner

  • Perform general customer service by giving rate quotes, sales bids, status of shipments, helping customer correctly fill out a Bill of Lading and label freight, etc.

  • Respond to customer issues and questions in a timely manner

  • Provide Service 2.OD to internal and external customers

  • As needed, may assist with general office duties such as mailing, filing and copying

  • Scan documents such as Bill of Ladings, Delivery Receipts, permits and other documents into the computer system

  • Qualifications:

  • High School diploma or equivalent preferred

  • 1 year of customer service experience, preferably in the transportation industry

  • Strong attention to detail

  • Excellent written and verbal communication skills

  • Proficiency with Microsoft Office

  • AS400 experience preferred

  • Ability to handle multiple request and priorities in as fast-paced environment

  • Demonstrated aptitude for quickly learning new systems and processes

  • Compensation Range:

    The referenced salary range is based on the Company's good faith belief at the time of posting.

    Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training and skill level.

    ($18.15-$22.04)

    Working Days:

    Monday,Tuesday,Wednesday,Thursday,Friday,

    Working Shift:

    AM / PM

    Work Days and Shift are estimates and are subject to change, at any given time, based on job scheduling and/or business levels.

    Any information listed regarding Days and Shifts shall be considered a guideline of expectations for the specific position at the time of posting.

    Join the OD Family Today!

    As a Full Time member of our Family, you and your family are eligible to receive:

  • Great Health Benefits including a Zero premium medical plan for employee only coverage
  • Vision & Dental
  • Short Term & Long Term Disability
  • Flex Spending Accounts
  • 401k Retirement plan with company match and additional company annual discretionary match opportunity
  • Life Insurance
  • Wellness Program
  • 12 Days Paid Time Off
  • 9 Paid Holidays including a birthday holiday
  • Training and growth opportunities to build a career
  • We prioritize our OD family of employees
  • Ability to advance through our promote from within philosophy
  • National Career Opportunities Available at our 260+ service centers
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Hagerstown, United States, highlighting market share and opportunities for professionals in Customer Service roles.

    138964 Jobs in United States
    138964
    63 Jobs in Hagerstown
    63
    Download Customer Service Jobs Trends in Hagerstown and United States

    Are You Looking for Customer Service Clerk Part Time Job?

    Great news! is currently hiring and seeking a Customer Service Clerk Part Time to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Old Dominion Freight Line adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Service Clerk Part Time Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Hagerstown. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Clerk Part Time?

    Key qualifications for Customer Service Clerk Part Time typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

    How Can I Improve My Chances of Getting Hired for Customer Service Clerk Part Time?

    To improve your chances of getting hired for Customer Service Clerk Part Time, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

    Interview Tips for Customer Service Clerk Part Time Job Success

    Old Dominion Freight Line interview tips for Customer Service Clerk  Part Time

    Here are some tips to help you prepare for and ace your Customer Service Clerk Part Time job interview:

    Before the Interview:

    Research: Learn about the Old Dominion Freight Line's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

    Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

    Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

    Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

    Follow Up: Send a thank-you email to the interviewer within 24 hours.

    Additional Tips:

    Be Yourself: Let your personality shine through while maintaining professionalism.

    Be Honest: Don't exaggerate your skills or experience.

    Be Positive: Focus on your strengths and accomplishments.

    Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

    Turn Off Phone: Avoid distractions during the interview.

    Final Thought:

    To prepare for your Customer Service Clerk Part Time interview at Old Dominion Freight Line, research the company, understand the job requirements, and practice common interview questions.

    Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Old Dominion Freight Line's products or services and be prepared to discuss how you can contribute to their success.

    By following these tips, you can increase your chances of making a positive impression and landing the job!

    How to Set Up Job Alerts for Customer Service Clerk Part Time Positions

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