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Urgent! Customer Service/ Dispatcher Job Opening In Carrollton – Now Hiring Zoom Drain Dallas



Job description

📍 Location:



  • Dallas, TX 💼 Full-time | In-Office/Remote Position Join Our Team at Zoom Drain Dallas!

  • Are you a customer service professional looking for a career, not just a job?
  • Do you enjoy helping people, solving problems, and making an impact?
  • If so, Zoom Drain Dallas wants YOU to be part of our growing team!
  • As a Customer Service Representative (CSR) / Dispatcher , you’ll be the first point of contact for our customers—answering inquiries, scheduling service calls, and ensuring a smooth experience from start to finish.

Why Join Zoom Drain?

🔹 Competitive Pay + Bonus Opportunities (for booked appointments & sales) 🔹 Career Growth & Advancement (we promote from within!) 🔹 Team-Oriented Culture (supportive, positive, and rewarding) 🔹 Company Gatherings & Recognition Programs (we celebrate wins!) What You’ll Do:



  • ✅ Manage inbound calls & messages – Answer customer inquiries, schedule appointments, and respond to leads from platforms like Thumbtack, Yelp, and Angi.

    ✅ Coordinate dispatching – Assign jobs efficiently to technicians based on availability, location, and job urgency.

    ✅ Ensure top-notch customer experience – Address concerns with professionalism, provide solutions, and follow up to confirm satisfaction.

    ✅ Maintain accurate records – Log customer interactions and appointments in our CRM (experience with ServiceTitan is a plus but not required).

    ✅ Encourage customer reviews – Follow up after completed jobs to build our reputation.

What We’re Looking For:



  • ✔ Customer-First Mindset – You love helping people and solving problems.

    ✔ Strong Communication Skills – You’re clear, professional, and friendly over the phone and in writing.

    ✔ Problem-Solving Abilities – You can think on your feet and provide solutions quickly.

    ✔ Organizational Skills – You can juggle multiple tasks without missing a beat.

    ✔ Tech-Savviness – Experience with CRM systems ( like ServiceTitan ) and social media marketing is a plus! ✔ Industry Experience – Prior experience in home services ( plumbing, HVAC, electrical, etc.

    ) is preferred.

Minimum Requirements:



  • 📌 High school diploma or equivalent 📌 1-2 years of experience in customer service, dispatching, or client support 📌 Ability to handle customer concerns with professionalism and positivity At Zoom Drain Dallas , we don’t just hire employees—we invest in careers.

  • If you’re ready to grow with a company that values your skills and dedication, apply today!


  • Powered by JazzHR

  • Required Skill Profession

    Material Recording, Scheduling, Dispatching, And Distributing Workers



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Carrollton, United States (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Carrollton, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 141462 jobs in United States and 107 jobs in Carrollton. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

  • Are You Looking for Customer Service/ Dispatcher Job?

    Great news! is currently hiring and seeking a Customer Service/ Dispatcher to join their team. Feel free to download the job details.

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Zoom Drain Dallas adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:
    • 1. Independence
    • 2. Loyalty
    • 3. Impartiality
    • 4. Integrity
    • 5. Accountability
    • 6. Respect for human rights
    • 7. Obeying United States laws and regulations
  • What Is the Average Salary Range for Customer Service/ Dispatcher Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Carrollton. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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  • Interview Tips for Customer Service/ Dispatcher Job Success
    Zoom Drain Dallas interview tips for Customer Service/ Dispatcher

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    Before the Interview:
    • Research: Learn about the Zoom Drain Dallas's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
    • Dress Professionally: Choose attire appropriate for the company culture.
    • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
    • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
    During the Interview:
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    • Be Honest: Don't exaggerate your skills or experience.
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    • Turn Off Phone: Avoid distractions during the interview.
    Final Thought:

    To prepare for your Customer Service/ Dispatcher interview at Zoom Drain Dallas, research the company, understand the job requirements, and practice common interview questions.

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