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Urgent! Customer Service Representative (8am-5pm) Job Opening In Pompano Beach – Now Hiring HeadlightsDepot

Customer Service Representative (8am 5pm)



Job description


You’re smart, you’re dependable, and you want to learn the ins-and-outs of every job you do.
You like talking to people, helping them solve their problems.
You want a job that lets you go home content that you’ve done your best.


 


That’s you.
Who are we?


 


HeadlightsDepot is a national leader in e-commerce for headlights.
We are a small team, working closely together in a modern, well-lit office with not a cubicle in sight.
We have a family lunch every Friday, a gym next door, and a great congenial atmosphere.


 


Come for the job, stay for the culture.


 


WHAT YOU’D BE DOING



  • Interfacing with Customers and Body Shops to answer product questions & assist with customer ordering.

  • Analyzing customer questions, troubleshooting, and providing clear answers in an efficient and professional manner.

  • Developing customer’s trust and loyalty in our brands.

  • Maintaining customer records and updating account information.

  • Developing knowledge of Salesforce, our e-commerce platform.

  • Gaining in-depth knowledge of our full product line to best serve our customers.

  • NO COLD CALLING.


 


WHAT YOU GET



  • FREE Aetna PPO Health Insurance

  • Low cost Dental, Vision, and Life Insurance

  • Monthly royalty bonus based on company sales

  • Weekly family lunch

  • 91 PTO hours, plus holidays and your birthday off!

  • Weekly pay schedule

  • $500 Monthly Giveaway (Work 40 hours each week)


 


WHAT YOU NEED



  • Fluency in English

  • A typing rate of AT LEAST 40 words per minute

  • High School diploma

  • Basic computer skills

  • Strong multitasking ability

  • Previous sales, customer service, or call center experience.

  • Excellent communication and organizational skills

  • Efficient problem solving and conflict resolution skills

  • Ability to work in a high volume, fast-paced environment.

  • Ability to work independently or with others to manage multiple tasks with minimal supervision.

  • Knowledge of the automotive industry


 


BENEFITS



  • 401(k)

  • Free Health Insurance

  • Dental Insurance

  • Vision Insurance

  • On-the-job Training

  • Paid Time Off

  • Holiday Pay


 


COMPENSATION PACKAGE



  • $38,521 Base Pay ($18.52/hr)

  • $1000 Estimated Royalty (+$0.48/hr after full first month)

  • $39,521 Total Annual Pay ($19/hr)

  • -----------

  • $4,800 Health Insurance Contribution

  • $44,321 Total Estimated Compensation Package



 


 




Experience: At least 1 year of Call Center Customer Service (required)




Work Location: In office



Required Skill Profession

Information And Record Clerks



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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


  • Real-time Customer Service Jobs Trends in Pompano Beach, United States (Graphical Representation)

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  • The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at HeadlightsDepot adheres to the cultural norms as outlined by Expertini.

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    • 7. Obeying United States laws and regulations
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  • Interview Tips for Customer Service Representative (8am 5pm) Job Success
    HeadlightsDepot interview tips for Customer Service Representative (8am 5pm)

    Here are some tips to help you prepare for and ace your job interview:

    Before the Interview:
    • Research: Learn about the HeadlightsDepot's mission, values, products, and the specific job requirements and get further information about
    • Other Openings
    • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
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    • Follow Up: Send a thank-you email to the interviewer within 24 hours.
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    Final Thought:

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