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Customer Service Representative / Dispatcher Job Opening In High Point – Now Hiring Mr. Handyman


Job description

Job Title: Customer Service Representative/ Dispatcher

Location: [Greensboro, NC]

Job Type: Full-time

Salary: $16.00 to $22.00 , based on experience

Job Summary:

We are looking for a highly organized and customer-focused Customer Service Representative / Dispatcher to join our team.

In this role, you will be responsible for coordinating service requests, dispatching field personnel, and ensuring timely and efficient customer support.

The ideal candidate will have excellent communication skills, strong problem-solving abilities, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Answer incoming calls and respond to customer inquiries professionally and efficiently.
  • Schedule and dispatch service technicians, drivers, or field personnel based on customer needs and availability.
  • Monitor and track service requests to ensure timely completion.
  • Communicate effectively with customers, providing status updates and resolving issues as needed.
  • Maintain accurate records of service calls, dispatch logs, and customer interactions.
  • Collaborate with internal departments to streamline operations and improve customer satisfaction.
  • Handle emergency situations and urgent requests with a sense of urgency and efficiency.
  • Utilize dispatch software and CRM tool (Service Titian) to manage work orders and documentation.
  • Requirements:

  • High school diploma or equivalent (Associate’s or Bachelor’s degree is a plus).
  • Previous experience in customer service, dispatching, or a related field preferred.
  • Strong multitasking and organizational skills.
  • Excellent verbal and written communication skills.
  • Proficiency in using dispatch software, CRM systems, and Microsoft Office Suite.
  • Ability to resolve customer issues effectively.
  • Problem-solving skills with a proactive approach to customer service.
  • Benefits:

  • Competitive Pay with performance incentives.
  • Paid time off
  • Paid holidays.
  • 401K Match
  • Career growth and development opportunities.
  • Join our team and be a part of a company that values excellent customer service and efficient operations!

    Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in High Point, United States, highlighting market share and opportunities for professionals in Customer Service roles.

    137584 Jobs in United States
    137584
    284 Jobs in High Point
    284
    Download Customer Service Jobs Trends in High Point and United States

    Are You Looking for Customer Service Representative / Dispatcher Job?

    Great news! is currently hiring and seeking a Customer Service Representative / Dispatcher to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mr. Handyman adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Service Representative / Dispatcher Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in High Point. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Representative / Dispatcher?

    Key qualifications for Customer Service Representative / Dispatcher typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service Representative / Dispatcher Job Success

    Mr. Handyman interview tips for Customer Service Representative / Dispatcher

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    Before the Interview:

    Research: Learn about the Mr. Handyman's mission, values, products, and the specific job requirements and get further information about

    Other Openings

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    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

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    Final Thought:

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