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Urgent! Customer Service Representative / Dispatcher Job Opening In Sturtevant – Now Hiring Mr. Handyman

Customer Service Representative / Dispatcher



Job description

Are you ready to join a team that provides excellent service and value to our customers and our team members?

At Mr. Handyman of Racine County we’re growing our team so we can continue to be one of the most well-respected home repair and maintenance companies in the country.

We’re looking for a friendly and outgoing office professional for our fast-paced office environment.

Mr. Handyman is known for exceptional service, quality work, and our Done Right Promise.

We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job you get a career you can be proud of, and the support of industry-leading software and business systems.

Why You’ll Want to Join Our Team

Here are just a few of the benefits you’ll receive when joining the Mr. Handyman team.

  • Competitive pay
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day 
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life’s important events
  • And so much more
  • Your Responsibilities as an Office Professional

  • Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers - You’ll communicate with customers to guide them through their projects and assist with managing their expectations.

  • Create Life-Long Customers - Deliver a great experience that wows every customer.

    You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.
  • How We’ll Measure Performance

    Here are some of the ways that we’ll measure your performance in the role.

  • Quality of Work - Our value comes from meeting and exceeding our customers expectations at every touch point 
  • Customer Satisfaction - You will be responsible for delivering an amazing customer experience and ensuring a high level of customer satisfaction.

  • Efficiency - Doing the job well and doing the job in a timely manner are critical to success in this role.
  • To Succeed in this Role

  • Be highly organized and detail oriented 
  • Possess excellent customer communication and independent work skills
  • Deliver solutions
  • Have knowledge of home improvement projects or repairs.

  • Be a self-starter
  • Have computer experience with Office , Excel and Web based management information systems
  • Job Requirements

    These are the minimum requirements to be considered for this position.

  • Live within the area
  • Have 8+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills
  • Benefits & Pay

    The pay range for this position is $16/hr to $18/hr and is dependent on your experience.

  • Paid vacation
  • Paid holidays
  • 401K with company match
  • Monday-Friday (no weekends)
  • Still with us?

    Great!

    Remember, we’re looking to hire only the best.

    If that’s you, APPLY TODAY!

    Should you meet the requirements for the position, our system will schedule you for an interview immediately.

    You are applying to work for a franchise owner of Mr. Handyman of Racine County, not Mr. Handyman SPV LLC or any of its affiliates.

    If hired, the franchise owner will be your only employer.

    Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs that can vary among franchise owners.

    This job description is meant to describe the general nature and level of work being performed.


    Required Skill Profession

    Information And Record Clerks



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      Unlock Your Customer Service Potential: Insight & Career Growth Guide


    • Real-time Customer Service Jobs Trends in Sturtevant, United States (Graphical Representation)

      Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Sturtevant, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 138964 jobs in United States and 5 jobs in Sturtevant. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.

    • Are You Looking for Customer Service Representative / Dispatcher Job?

      Great news! is currently hiring and seeking a Customer Service Representative / Dispatcher to join their team. Feel free to download the job details.

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    • The Work Culture

      An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mr. Handyman adheres to the cultural norms as outlined by Expertini.

      The fundamental ethical values are:
      • 1. Independence
      • 2. Loyalty
      • 3. Impartiality
      • 4. Integrity
      • 5. Accountability
      • 6. Respect for human rights
      • 7. Obeying United States laws and regulations
    • What Is the Average Salary Range for Customer Service Representative / Dispatcher Positions?

      The average salary range for a varies, but the pay scale is rated "Standard" in Sturtevant. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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      Key qualifications for Customer Service Representative / Dispatcher typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.

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    • Interview Tips for Customer Service Representative / Dispatcher Job Success
      Mr. Handyman interview tips for Customer Service Representative / Dispatcher

      Here are some tips to help you prepare for and ace your job interview:

      Before the Interview:
      • Research: Learn about the Mr. Handyman's mission, values, products, and the specific job requirements and get further information about
      • Other Openings
      • Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.
      • Dress Professionally: Choose attire appropriate for the company culture.
      • Prepare Questions: Show your interest by having thoughtful questions for the interviewer.
      • Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.
      During the Interview:
      • Be Punctual: Arrive on time to demonstrate professionalism and respect.
      • Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.
      • Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.
      • Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.
      • Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.
      • Follow Up: Send a thank-you email to the interviewer within 24 hours.
      Additional Tips:
      • Be Yourself: Let your personality shine through while maintaining professionalism.
      • Be Honest: Don't exaggerate your skills or experience.
      • Be Positive: Focus on your strengths and accomplishments.
      • Body Language: Maintain good posture, avoid fidgeting, and make eye contact.
      • Turn Off Phone: Avoid distractions during the interview.
      Final Thought:

      To prepare for your Customer Service Representative / Dispatcher interview at Mr. Handyman, research the company, understand the job requirements, and practice common interview questions.

      Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mr. Handyman's products or services and be prepared to discuss how you can contribute to their success.

      By following these tips, you can increase your chances of making a positive impression and landing the job!

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