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Customer Service Representative - Full-Time Job Opening In Bismarck – Now Hiring Enterprise Holdings


Job description

Overview

Start your career with Enterprise! We’re hiring immediately for a Customer Service Representative at the Bismarck Municipal Airport!

Get on the fast track to a more rewarding career with Enterprise Rent A Car - teams that are committed to quality, innovation, customer satisfaction and employee development.


We are a multi-billion dollar industry leader that is rapidly expanding and growing.

At Enterprise, exciting careers and opportunities are made possible, because how far you go is really up to you.

It's a fast-paced, people oriented business that offers incredible earning potential and performance-based promotions.

Our philosophy is to take care of our customers and employees first.

We know if we do this, success will follow - for both our company and our employees.

Enterprise has an exciting opportunity for a Customer Assistance Representative (CAR).

The Customer Assistance Representative provides superior, friendly, and efficient transactions and offering company approved services and products to provide a positive experience for all customers.

This position also facilitates the rental process through verification and documentation of all necessary driver information to provide for an efficient and timely rental and return experience.

This is a Full-Time position working 40 hours a week.

This position is located at the Bismarck Municipal Airport (BIS).

Address is 2301 University Dr, Bismarck, ND 58504

We offer a robust Benefits Package including, but not limited to:

  • Competitive Compensation - This position has a starting wage of $18 / hour
  • Paid Time Off, starting with 15 off per year
  • Health, Dental, Vision insurance; Life Insurance; Prescription coverage
  • Employee discounts on car rentals, car purchases and much more!
  • 401(k) retirement plan with company match and profit sharing
  • We’re a family-owned, world-class portfolio of brands and leading provider of mobility solutions worldwide.

    Founded more than 60 years ago with a commitment to the communities that we serve, we operate a global network with 80,000 dedicated team members across nearly 100 countries, and more than 2.1 million vehicles taking our customers where they want to go.

    We owe our success to each and every one of our people.

    That's why we empower everyone on our team with opportunities for growth.

    This position has a schedule of Sunday- Thursday 4pm - 12am

    Responsibilities

    We are hiring now for immediate openings.

    Responsibilities include:

  • Take incoming calls- reservations, rate quotes, general questions and answers, provide information and resolution for customers, other branches, insurance companies, dealerships, repair shops and other vendors
  • Manage outgoing calls for callback management, A/Rs and miscellaneous calls as assigned
  • Provide a high level of customer service by assisting customers and assessing their rental needs in person and over the phone
  • Meet and greet customers in a friendly and timely manner
  • Provide directions and general assistance
  • Assist to assess condition of rental upon return
  • Process returns, check-ins and exit kiosk transactions
  • Effectively market the company while picking up customers up and/or dropping off customer in a safe and courteous manner and assisting customers as needed
  • Understand and communicate rental terms and conditions, vehicle features and other services 
  • May sell optional protection products, upgrades, fuel options and other additional equipment
  • Responsible for notifying Management of any known vehicle problems and any required vehicle maintenance 
  • Clean vehicle interior and exterior by hand or by operating washing equipment when needed
  • Perform various administrative and basic accounting functions such as: research and billing support tasks, accounts receivables, transfer and key logs, run miscellaneous reports, supply maintenance, process customer billing
  • Perform miscellaneous and backup duties job-related duties as assigned
  • Equal Opportunity Employer/Disability/Veterans

    Qualifications

  • High school diploma or GED equivalent required
  • Must have a valid drivers license with no more than 2 moving violations and/or at-fault accidents on driving record in the past 3 years
  • No drug or alcohol related conviction on driving record in the past 5 years
  • Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
  • Must be at least 18 years old
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Bismarck, United States, highlighting market share and opportunities for professionals in Customer Service roles.

    141401 Jobs in United States
    141401
    129 Jobs in Bismarck
    129
    Download Customer Service Jobs Trends in Bismarck and United States

    Are You Looking for Customer Service Representative Full Time Job?

    Great news! is currently hiring and seeking a Customer Service Representative Full Time to join their team. Feel free to download the job details.

    Wait no longer! Are you also interested in exploring similar jobs? Search now: .

    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Enterprise Holdings adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Service Representative Full Time Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Bismarck. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

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    Key qualifications for Customer Service Representative Full Time typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service Representative Full Time Job Success

    Enterprise Holdings interview tips for Customer Service Representative   Full Time

    Here are some tips to help you prepare for and ace your Customer Service Representative Full Time job interview:

    Before the Interview:

    Research: Learn about the Enterprise Holdings's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

    Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

    Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

    During the Interview:

    Be Punctual: Arrive on time to demonstrate professionalism and respect.

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    Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

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    Follow Up: Send a thank-you email to the interviewer within 24 hours.

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    Final Thought:

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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