- Expertini Resume Scoring: Our Semantic Matching Algorithm evaluates your CV/Résumé before you apply for this job role: Customer Service Representative Full Time.
Urgent! Customer Service Representative- Full Time Job Opening In Concord – Now Hiring Mr. Electric
Are you looking for a job that will challenge your communication skills and allow you to make a difference in people’s lives?
Do you like interacting with homeowners and helping to create safer homes?
If so, you’re in luck! Mr. Electric is looking for customer service representatives to join our team, so apply today!
Why You Should Join Our Team as a Customer Service Representative
We Invest in You – We offer robust training for our CSRs and provide you with resources to grow your skills.
We also hold weekly meetings as a team for training and development.
We Collaborate with You – As a CSR, you’ll work closely with other team members and service technicians to ensure that customers receive the best possible service.
We Share Our Success with You – We’ve figured out the formula and will show you how to deliver an exceptional customer experience.
Here are Your Responsibilities as a CSR at Mr. Electric
As a Customer Service Representative, you are a key member of our team.
You’ll be the first point of contact that customers have with us and shape the customer’s perception of Mr. Electric from the beginning.
Here are the primary responsibilities for this position:
· You will answer customer calls and schedule jobs according to the customer’s needs.
· You will assign and direct electricians to appropriate customer locations and monitor their route and status to coordinate and prioritize their schedules.
· You will follow up with customers to inquire whether they would like to proceed with any unsold work and ensure that all customer needs and concerns are fully addressed.
Here’s How We Measure Success
· Solidify Opportunities – By successfully converting customer leads into scheduled jobs, you provide work opportunities for our service technicians and also contribute to the growth of our business.
· Top-Notch Customer Satisfaction – You will be responsible for ensuring a high level of customer satisfaction by delivering an amazing customer experience.
Earn the trust of the customer by communicating effectively and providing excellent service.
· Efficiency – To succeed in this role, you must be prompt and detailed while booking calls.
You must meet the needs of our customers so we can run a healthy business that takes care of our team.
How to Know If You Are a Good Fit
As a Mr. Electric customer service representative,
· You focus on the positive and enjoy being around upbeat people.
· You keep your promises to the customer and the team.
· You are detail-oriented, both in your work and when communicating with the customers.
· You are professional by nature, and it shows up in everything you do.
· You are comfortable with data entry and using technology.
· You enjoy meeting new people and building new relationships.
· You welcome feedback and are always looking to sharpen your skills.
Job Requirements
The following are the minimum requirements for the Customer Service Representative position.
· 2+ years of administrative experience is preferred
· Strong written and verbal communication skills
Here’s What We Provide For You
· Software Application and Peripherals – We provide state-of-the-art digital tools for a smooth process while booking calls.
· Training Program – As part of the Mr. Electric franchise, we offer in-depth training to advance your skills.
Pay and Benefits
The starting pay range for our Customer Service Representatives is $14-18 per hour, depending on your level of experience.
We also offer the following benefits for our Customer Service Representatives:
·Medical, Dental, and Vision
·Supplemental Health and Wellness Benefits
·Paid Holidays
·Paid Time Off
If you are ready to take the next step in your career as a Customer Service Representative and want to join a team where you are valued and can excel, APPLY TODAY!
✨ Smart • Intelligent • Private • Secure
Practice for Any Interview Q&A (AI Enabled)
Predict interview Q&A (AI Supported)
Mock interview trainer (AI Supported)
Ace behavioral interviews (AI Powered)
Record interview questions (Confidential)
Master your interviews
Track your answers (Confidential)
Schedule your applications (Confidential)
Create perfect cover letters (AI Supported)
Analyze your resume (NLP Supported)
ATS compatibility check (AI Supported)
Optimize your applications (AI Supported)
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
O*NET Supported
European Union Recommended
Institution Recommended
Institution Recommended
Researcher Recommended
IT Savvy Recommended
Trades Recommended
O*NET Supported
Artist Recommended
Researchers Recommended
Create your account
Access your account
Create your professional profile
Preview your profile
Your saved opportunities
Reviews you've given
Companies you follow
Discover employers
O*NET Supported
Common questions answered
Help for job seekers
How matching works
Customized job suggestions
Fast application process
Manage alert settings
Understanding alerts
How we match resumes
Professional branding guide
Increase your visibility
Get verified status
Learn about our AI
How ATS ranks you
AI-powered matching
Join thousands of professionals who've advanced their careers with our platform
Unlock Your Customer Service Potential: Insight & Career Growth Guide
Real-time Customer Service Jobs Trends in Concord, United States (Graphical Representation)
Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph below. This graph displays the job market trends for Customer Service in Concord, United States using a bar chart to represent the number of jobs available and a trend line to illustrate the trend over time. Specifically, the graph shows 141485 jobs in United States and 263 jobs in Concord. This comprehensive analysis highlights market share and opportunities for professionals in Customer Service roles. These dynamic trends provide a better understanding of the job market landscape in these regions.
Great news! Mr. Electric is currently hiring and seeking a Customer Service Representative Full Time to join their team. Feel free to download the job details.
Wait no longer! Are you also interested in exploring similar jobs? Search now: Customer Service Representative Full Time Jobs Concord.
An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Mr. Electric adheres to the cultural norms as outlined by Expertini.
The fundamental ethical values are:The average salary range for a Customer Service Representative Full Time Jobs United States varies, but the pay scale is rated "Standard" in Concord. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.
Key qualifications for Customer Service Representative Full Time typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. Be sure to check the specific job listing for detailed requirements and qualifications.
To improve your chances of getting hired for Customer Service Representative Full Time, consider enhancing your skills. Check your CV/Résumé Score with our free Resume Scoring Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.
Here are some tips to help you prepare for and ace your job interview:
Before the Interview:To prepare for your Customer Service Representative Full Time interview at Mr. Electric, research the company, understand the job requirements, and practice common interview questions.
Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Mr. Electric's products or services and be prepared to discuss how you can contribute to their success.
By following these tips, you can increase your chances of making a positive impression and landing the job!
Setting up job alerts for Customer Service Representative Full Time is easy with United States Jobs Expertini. Simply visit our job alerts page here, enter your preferred job title and location, and choose how often you want to receive notifications. You'll get the latest job openings sent directly to your email for FREE!