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Customer Service Representative - Part-time Job Opening In Dubuque – Now Hiring Access Dubuque


Job description

Customer Service Representative - Part-time

**Fidelity Bank & Trust**

1 Positions

ID: 453329432

Posted On 10/15/2025

**Job Overview**

**Join Our Dynamic Team as a Customer Service Representative at** **Fidelity Bank & Trust** **in our Platteville office!**

Are you looking for an engaging and dynamic part-time opportunity in the banking industry?

Look no further! We are currently seeking an motivated individual to join our team as a Customer Service Representative in a part-time capacity to help grow our footprint in the Platteville area.

As a vital member of our team, you will play a key role in delivering exceptional customer service and providing financial solutions to our valued clients.

**What You Will Do** **:**

**Customer Service Excellence** : Interact with customers in a courteous and professional manner, assisting with transactions, inquiries, and account maintenance.

**Cash Handling** : Accurately and efficiently process various financial transactions, including deposits, withdrawals, and transfers.

**Product Knowledge** : Driven to learn all aspects of retail products.

Stay informed about our products and services to effectively educate customers and recommend appropriate solutions to meet their financial needs.

**Compliance** : Adhere to all regulatory and compliance guidelines to ensure the security and confidentiality of customer information.

**Team Collaboration** : Work collaboratively with colleagues to achieve team goals and contribute to a positive work environment.

**Why Join Us at Fidelity Bank & Trust** **:**

**Exciting Growth Opportunities:** Take your career to new heights with our commitment to professional development and advancement.

**Collaborative Environment:** Work alongside a supportive team that values collaboration and teamwork.

**Competitive Benefits:** Learn about your benefits offered to our employees.

**Innovation Culture:** Be part of an organization that embraces innovation and stays ahead in the ever-evolving banking industry.

**What You Will Need:**

+ Experience as a bank teller or in a financial institution is a plus but not required.
+ Excellent customer service and communication skills.
+ Proficiency in handling cash and conducting financial transactions.
+ Willingness to advance through our customer service training to effectively administer all deposit products.
+ Ability to work in a fast-paced environment with attention to detail and accuracy.
+ Familiarity with Microsoft Office Suite.
+ _We are willing to train a candidate with the right personality and willingness to learn._

Primary Contact

1724418518215

Jenni Noonan

Chief eXperience Officer,

Phone

Phone

Phone

Fax

jnoonan@bankfidelity.com

Email

False

False

True

**Job Details**

Categories

Banking/Mortgage/Financial Services
Clerical/Office Administration
Customer Service
Environmental/Quality Assurance/Safety
Information Technology/Telecommunications
Maintenance/Repair

Location

Platteville, WI

Job Type

Employee

Full/Part

Full Time

Company ID

1018

Job REQ #

453329432

# Positions

1

Start Date

20251015

End Date

20251121

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**Share this Job**

Fidelity Bank & Trust

**About the Company**

In 1910, Fidelity Bank & Trust opened for business in Luxemburg, Iowa.

Originally known as the Luxemburg Savings Bank the name was changed to Fidelity Bank & Trust in 1964, when the charter was moved to Dyersville.

Today we proudly serve 30 communities.

Fidelity Bank & Trust is here for your financial needs, and as a supporter of our communities.

We have over 280 employees ready to help you with all of your banking needs.

Our people proudly log hundreds of hours of community service and are happy to lend a helping hand to a variety of projects and organizations in their communities

Required Skill Profession

Other General


  • Job Details

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Unlock Your Customer Service Potential: Insight & Career Growth Guide


Real-time Customer Service Jobs Trends (Graphical Representation)

Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Dubuque, United States, highlighting market share and opportunities for professionals in Customer Service roles.

138956 Jobs in United States
138956
98 Jobs in Dubuque
98
Download Customer Service Jobs Trends in Dubuque and United States

Are You Looking for Customer Service Representative Part time Job?

Great news! is currently hiring and seeking a Customer Service Representative Part time to join their team. Feel free to download the job details.

Wait no longer! Are you also interested in exploring similar jobs? Search now: .

The Work Culture

An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Access Dubuque adheres to the cultural norms as outlined by Expertini.

The fundamental ethical values are:

1. Independence

2. Loyalty

3. Impartiapty

4. Integrity

5. Accountabipty

6. Respect for human rights

7. Obeying United States laws and regulations

What Is the Average Salary Range for Customer Service Representative Part time Positions?

The average salary range for a varies, but the pay scale is rated "Standard" in Dubuque. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

What Are the Key Qualifications for Customer Service Representative Part time?

Key qualifications for Customer Service Representative Part time typically include Other General and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

How Can I Improve My Chances of Getting Hired for Customer Service Representative Part time?

To improve your chances of getting hired for Customer Service Representative Part time, consider enhancing your skills. Check your CV/Résumé Score with our free Tool. We have an in-built Resume Scoring tool that gives you the matching score for each job based on your CV/Résumé once it is uploaded. This can help you align your CV/Résumé according to the job requirements and enhance your skills if needed.

Interview Tips for Customer Service Representative Part time Job Success

Access Dubuque interview tips for Customer Service Representative   Part time

Here are some tips to help you prepare for and ace your Customer Service Representative Part time job interview:

Before the Interview:

Research: Learn about the Access Dubuque's mission, values, products, and the specific job requirements and get further information about

Other Openings

Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

Dress Professionally: Choose attire appropriate for the company culture.

Prepare Questions: Show your interest by having thoughtful questions for the interviewer.

Plan Your Commute: Allow ample time to arrive on time and avoid feeling rushed.

During the Interview:

Be Punctual: Arrive on time to demonstrate professionalism and respect.

Make a Great First Impression: Greet the interviewer with a handshake, smile, and eye contact.

Confidence and Enthusiasm: Project a positive attitude and show your genuine interest in the opportunity.

Answer Thoughtfully: Listen carefully, take a moment to formulate clear and concise responses. Highlight relevant skills and experiences using the STAR method.

Ask Prepared Questions: Demonstrate curiosity and engagement with the role and company.

Follow Up: Send a thank-you email to the interviewer within 24 hours.

Additional Tips:

Be Yourself: Let your personality shine through while maintaining professionalism.

Be Honest: Don't exaggerate your skills or experience.

Be Positive: Focus on your strengths and accomplishments.

Body Language: Maintain good posture, avoid fidgeting, and make eye contact.

Turn Off Phone: Avoid distractions during the interview.

Final Thought:

To prepare for your Customer Service Representative Part time interview at Access Dubuque, research the company, understand the job requirements, and practice common interview questions.

Highlight your leadership skills, achievements, and strategic thinking abilities. Be prepared to discuss your experience with HR, including your approach to meeting targets as a team player. Additionally, review the Access Dubuque's products or services and be prepared to discuss how you can contribute to their success.

By following these tips, you can increase your chances of making a positive impression and landing the job!

How to Set Up Job Alerts for Customer Service Representative Part time Positions

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