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Customer Service Representative - Remote, ME State Only Job Opening In Denver – Now Hiring Modivcare


Job description

Are you passionate about making a difference in people's lives?

Do you enjoy working in a service-oriented industry?

If so, this opportunity may be the right fit for you!

MUST LIVE IN MAINE

Required Start date: 11/18/2025

Modivcare is looking for optimistic individuals to join the team as Customer Service Representatives (CSR).

You play a part in making a positive impact on members' lives by being a first contact for questions about our service offerings.

As a CSR, you will resolve member concerns while ensuring requests are processed in an accurate and timely manner.

CSRs are given a structured protocol and scripts to document conversations to ensure consistency of scheduling, modifying, and canceling customer reservations.

You will speak with members daily and answer their transportation questions, all while helping support them in their journey towards positive health outcomes.

***WORK FROM HOME REQUIREMENTS***

  • High Speed Internet of 25MBPS download and 5MBPS upload.

    You will be required to provide proof of a speed test.

  • Ability to directly hardwire to your modem

  • Required to have a dedicated work area that is separated from other living areas and provides privacy to review company sensitive documents securely.

  • Attend 100% of training, on camera for the first 30 days of employment.

  • In this role, you will...

  • Receive and document customer concerns while ensuring all relevant information is correct in a timely manner

  • Ensure all company procedures are followed 

  • Ensure accurate trip data is input in our systems

  • Demonstrate a personal commitment to producing high-quality work 

  • Refer unresolved customer grievances to designated department for further investigation and resolution 

  • Multitask effectively and efficiently to extract necessary information from multiple systems

  • Review and educate members on our services and their insurance coverage.

  • We are excited to speak to someone with the following...

  • High School Graduate or General Education Degree (GED) 

  • 0-2 years of related experience 

  • 6+ months contact center experience OR customer service experience

  • Strong organization skills, written, and verbal communication skills.

    All system documentation will be in English

  • Can type 35wpm or more 

  • Answer a high volume of calls up to 100+ calls per day 

  • Proficiency in Microsoft Office Suite

  • Ability to talk and type simultaneously in a clear and concise manner while interacting with customers

  • Work overtime as required

  • Ability to work independently under general supervision Sound decision-making and problem-solving skills in a fast-paced environment.

  • Pay Rate - Starting at $15.00/hr.

    Training schedule- Mon-Fri 8am-4:30pm EST

    Modivcare’s positions are posted and open for applications for a minimum of 5 days.

    Positions may be posted for a maximum of 45 days dependent on the type of role, the number of roles, and the number of applications received.

    We encourage our prospective candidates to submit their application(s) expediently so as not to miss out on our opportunities.

    We frequently post new opportunities and encourage prospective candidates to check back often for new postings.


    We value our team members and realize the importance of benefits for you and your family.

    Modivcare offers a comprehensive benefits package to include the following:

  • Medical, Dental, and Vision insurance
  • Employer Paid Basic Life Insurance and AD&D
  • Voluntary Life Insurance (Employee/Spouse/Child)
  • Health Care and Dependent Care Flexible Spending Accounts
  • Pre-Tax and Post --Tax Commuter and Parking Benefits
  • 401(k) Retirement Savings Plan with Company Match
  • Paid Time Off
  • Paid Parental Leave
  • Short-Term and Long-Term Disability
  • Tuition Reimbursement
  • Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
  • Required Skill Profession

    Information And Record Clerks


    • Job Details

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    Unlock Your Customer Service Potential: Insight & Career Growth Guide


    Real-time Customer Service Jobs Trends (Graphical Representation)

    Explore profound insights with Expertini's real-time, in-depth analysis, showcased through the graph here. Uncover the dynamic job market trends for Customer Service in Denver, United States, highlighting market share and opportunities for professionals in Customer Service roles.

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    537 Jobs in Denver
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    Download Customer Service Jobs Trends in Denver and United States

    Are You Looking for Customer Service Representative Remote, ME State Only Job?

    Great news! is currently hiring and seeking a Customer Service Representative Remote, ME State Only to join their team. Feel free to download the job details.

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    The Work Culture

    An organization's rules and standards set how people should be treated in the office and how different situations should be handled. The work culture at Modivcare adheres to the cultural norms as outlined by Expertini.

    The fundamental ethical values are:

    1. Independence

    2. Loyalty

    3. Impartiapty

    4. Integrity

    5. Accountabipty

    6. Respect for human rights

    7. Obeying United States laws and regulations

    What Is the Average Salary Range for Customer Service Representative Remote, ME State Only Positions?

    The average salary range for a varies, but the pay scale is rated "Standard" in Denver. Salary levels may vary depending on your industry, experience, and skills. It's essential to research and negotiate effectively. We advise reading the full job specification before proceeding with the application to understand the salary package.

    What Are the Key Qualifications for Customer Service Representative Remote, ME State Only?

    Key qualifications for Customer Service Representative Remote, ME State Only typically include Information And Record Clerks and a list of qualifications and expertise as mentioned in the job specification. The generic skills are mostly outlined by the . Be sure to check the specific job listing for detailed requirements and qualifications.

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    Interview Tips for Customer Service Representative Remote, ME State Only Job Success

    Modivcare interview tips for Customer Service Representative   Remote, ME State Only

    Here are some tips to help you prepare for and ace your Customer Service Representative Remote, ME State Only job interview:

    Before the Interview:

    Research: Learn about the Modivcare's mission, values, products, and the specific job requirements and get further information about

    Other Openings

    Practice: Prepare answers to common interview questions and rehearse using the STAR method (Situation, Task, Action, Result) to showcase your skills and experiences.

    Dress Professionally: Choose attire appropriate for the company culture.

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    Final Thought:

    To prepare for your Customer Service Representative Remote, ME State Only interview at Modivcare, research the company, understand the job requirements, and practice common interview questions.

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    By following these tips, you can increase your chances of making a positive impression and landing the job!

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